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ITIL 4 Foundation Course

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Certification

ITIL 4 Foundation Course

ITIL V4 training course is for IT practitioners and support staff who interface with digital and information system functions of organizations. It provides IT managers, practitioners and support staff with an understanding of key concepts, common language and best practices to enable successful management of modern IT-enabled service.

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Description

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Features

This course includes

Duration

4.18 hours
Video Content
4.18 hours
Level
Beginner
Instruction Type
Self Paced
Delivery Method
Online
Available on
Mobile, Desktop, Laptop
Accessibility
Lifetime Access
Language
English
Subtitles
English

Skills

ITIL Service OperationITIL Service TransitionProgram or Project ManagementIT Service ManagementData ManagementManagement Skills

Learning Goals

Introduction
Purpose
Benefits of ITIL
Key Difference b/w ITIL V3 & V4
Key Concepts
Four dimensions
Service Value System
Guiding Principles
Service Value Chain
Practice Questions and Answers

Course Content

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Prerequisites/Requirements

Students preparing for the ITIL 4 Foundation certification exam
IT Service management professionals looking to validate their skills by passing the ITIL 4 Foundation certification

Target Audience

Students
Professionals
Managers
Mid Level Managers

Instructors

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Handson

Professional educators

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Course Overview

Instructor-Moderated Discussions

Post course interactions

International faculty

₹303,813

₹60,763

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