Professional Certificate in Customer Relationship Management for Marketers
Course Features
Duration
3 months
Delivery Method
Online
Available on
Limited Access
Accessibility
Desktop, Laptop
Language
English
Subtitles
English
Level
Intermediate
Effort
5 hours per week
Teaching Type
Self Paced
Course Description
Course Overview
International Faculty
Post Course Interactions
Instructor-Moderated Discussions
Skills You Will Gain
What You Will Learn
Appreciate the strategic and tactical aspects of marketing
Comprehend tools to retain customers and maximize profitability
Develop relationship perspective
Interpret industry applications
Understand marketing concepts in detail
Course Instructors
Ashis Mishra
Assistant Professor, Marketing
Dr. Ashis Mishra is a faculty member in the Marketing Area at the Indian Institute of Management Bangalore (IIMB). Dr. Mishra teaches marketing management and retail management. His area of research ...
Shainesh G
Chair - Executive Education Programs Chair - Initiatives on Consumer Insights Professor - Marketing
Professor G Shainesh has over two decades of research and teaching experience in India and abroad. He has conducted research and teaching assignments at the University of Gothenburg (Sweden), Univers...