Negotiation, Mediation and Conflict Resolution Specialization

This specialization is for managers from business, government administration or NGOs who wish to develop their intuition and learn proven tools to improve negotiation skills. The first Course will teach you the fundamental skills and tools of negotiation. The second course will help you develop cross-cultural awareness and flexibility in negotiation situations. These are key skills for international environments. The third course will teach you how to lead and choose mediation. This course will give you a better understanding of international conflict resolution and workplace issues. A capstone project, which will allow you to put your new skills and knowledge into practice at the end of the specialization, will be offered.