Course Features

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Duration

16 hours

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Delivery Method

Online

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Available on

Limited Access

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Accessibility

Mobile, Desktop, Laptop

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Language

English

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Subtitles

English

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Level

Beginner

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Teaching Type

Self Paced

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Video Content

16 hours

Course Description

This course will teach you about the world's best Customer Relationship Manager (CRM). This course will help you understand the components Salesforce uses to make it an ideal system. Learn about Lightning for Sales, Community cloud, Marketing and how to manage permissions. These tools can be used as a foundation for implementing Salesforce in any organization. This course covers in-depth readings, practical application activities, and peer discussion opportunities within Salesforce's Trailhead education platform. There are also peer review assignments and demonstration videos.

Course Overview

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Hands-On Training,Instructor-Moderated Discussions

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Case Studies, Captstone Projects

Skills You Will Gain

What You Will Learn

Access, navigate around, and transition between lightning and classic salesforce interfaces

Create customer, partner, and employee communities

Customize salesforce functionality to meet specific team needs

Course Cover