Description

An account supervisor merges customer service and marketing skills. They make sure that each client account is receives the best or most appropriate products for his or her situation. They must also ensure clients are offered new options, services, and promotions as they become available; on an overall basis, they must also make sure that all options offered - and the company - are represented in a positive light to clients.

The account supervisor must stay up to date on the services offered by the company; for that reason, they may work often with other departments to receive new information and communicate client needs to these teams as they arise. The ability to handle client problems is essential, and so the account supervisor must have excellent conflict resolution, negotiation and communication skills. Communication skills are also essential with internal partners, as the account supervisor often must create and present reports to executives and managers on trends or large individual accounts.

Strong experience and education in marketing is required for this position, and a bachelor's degree in marketing is often needed as well. At least five years' experience in a similar position is also generally required, with some positions looking for 10 or more years of related experience.

Roles & Responsibilities

As an Account Supervisor with 6-9 years of experience in the AE, your main responsibilities include:

  • Manage client relationships, ensuring effective communication and understanding of client needs.Establish and maintain strong relationships with clients, acting as the main point of contact.
  • Oversee the execution of advertising campaigns, ensuring timely delivery and adherence to client objectives.Coordinate and supervise the team's workflow, ensuring campaign milestones are met.
  • Provide strategic guidance and insights to clients, leveraging market research and industry trends.Analyze market data and develop recommendations to optimize client campaigns.
  • Mentor and train junior team members, fostering their professional growth and development.

Qualifications & Work Experience

Account Supervisors are responsible for the overall supervision of client accounts in an advertising or marketing agency. The job entails building and maintaining strong relations with clients, gaining an understanding of their business plans and goals, as well as creating efficient strategies to meet their requirements. The Account Supervisor makes sure that projects are completed in time, on budget and to client's satisfaction. They also provide direction and assistance Account Executives, making sure that they produce top-quality work and exceed the expectations of clients. A strong communication, organizational and leadership abilities are crucial to succeed in this job.

Essential Skills For Account Supervisor

1

Advance Accounting

2

Accounting Skills

3

Negotiation Skills

4

Managing Accounts

Career Prospects

The role of an Account Supervisor is crucial in ensuring smooth operations and effective management of accounts. Professionals with 6-9 years of experience in the United Arab Emirates can explore various alternative roles in the industry. Here are four options to consider:

  • Senior Accountant: A role with broader responsibilities, including financial reporting and regulatory compliance.
  • Treasury Manager: Focuses on managing cash and liquidity requirements, including forecasting, risk management, and investments.
  • Procurement Manager: Involves managing supplier relationships, negotiating contracts, and overseeing purchasing processes.
  • Financial Analyst: Concentrates on monitoring financial performance, developing forecasts, and providing insights for strategic decision-making.

How to Learn

The role of an Account Supervisor in the United Arab Emirates is expected to witness significant growth in the market. Over the past 10 years, there has been a remarkable increase in employment opportunities for Account Supervisors. According to Google data, this growth trend is projected to continue in the future. The number of employment opportunities for Account Supervisors is expected to expand, providing ample career prospects in this field. The United Arab Emirates' thriving economy and business landscape are contributing factors to the projected growth of this job role in the coming years.