Business Support Manager
د.إ165K-د.إ330K
/ year
6-9 years experience
Description
Business support managers are responsible for day-to-day oversight of business operations. They must have in-depth knowledge of the entire business and the duties of all employees. In addition, the business support manager must oversee employee performance and take corrective measures as necessary. This manager is often the first contact for outside vendors and is responsible for creating and maintaining vendor contacts and contracts. They are also responsible for business cash flow and purchasing.Business support managers must possess many skills, including excellent interpersonal and communication skills. Business support managers must be leaders in the workplace and provide excellent customer service. Additionally, they must be able to analyze potential and actual problems and develop solutions. Business support managers must be able to function at a high level independently, yet also work well with others. Proficiency with basic computer programs is needed as well.A bachelor's degree in business management or a similar field is the general desired entry point for employment as a business support manager. Possession of a master of business administration (MBA) may be highly preferred. In addition, employers also look for certifications and experience in a related field. Certifications in various computer and technological areas, as well as fluency in a foreign language, may be beneficial.
Roles & Responsibilities
As a Business Support Manager with 6-9 years of experience in the AE, your main responsibilities include:
- Oversee daily operations, ensuring efficient functioning of the business support team and adherence to company policies and procedures.
- Develop and implement strategies to improve operational efficiency, streamline processes, and optimize resource allocation.
- Manage and monitor key performance indicators KPIs to track team performance and identify areas for improvement.
- Collaborate with cross-functional teams to support business initiatives, resolve issues, and drive continuous improvement in business processes.
Qualifications & Work Experience
Business Support Managers are accountable for directing the administration of operations, processes, and procedures of a business to ensure that the company is running smoothly and efficiently. They are responsible for overseeing a team of employees who assist in a variety of business functions, like finance and IT, human resources, and operations. The job involves reviewing performance, giving guidance and instruction to employees and implementing strategies to increase productivity, and making sure that they are in the compliance of company policies and rules and regulations. Leadership and organizational skills are required for this job and being able to prioritize tasks, and resolve issues efficiently.
Essential Skills For Business Support Manager
1
Office 365
2
Operations Management
3
Office Management
4
People Management
5
Project Management
6
Document & Reporting Compliance
Career Prospects
The role of Business Support Manager is essential for ensuring smooth business operations and providing support to various departments. For professionals with 6-9 years of experience in the AE, there are several alternative roles to consider. Here are four options:
- Operations Manager: A role that involves overseeing day-to-day operations, optimizing processes, and ensuring efficiency across different departments.
- Project Manager: A position focused on planning, executing, and delivering projects within scope, budget, and timeline, while coordinating with cross-functional teams.
- HR Manager: A role that involves managing and developing human resources strategies, policies, and procedures to support the organization's goals and enhance employee satisfaction.
- Customer Success Manager: A position focused on building and maintaining strong customer relationships, ensuring customer satisfaction, and driving business growth through customer retention and upselling opportunities.
How to Learn
According to Google's latest data, the Business Support Manager role in the United Arab Emirates is projected to experience significant growth in the market. Over the past 10 years, there has been a steady increase in demand for professionals in this field. This trend is expected to continue in the future, with a substantial number of employment opportunities becoming available. The exact number of opportunities is not specified in the provided data, but it suggests a positive outlook for individuals aspiring to work as Business Support Managers in the UAE.