Technical Advisor
د.إ51K-د.إ327K
/ year
6-9 years experience
Description
A Technical Advisor is responsible for providing expert guidance and support to end-users and internal teams on highly technical products or services. They serve as a go-to resource for troubleshooting and resolving complex technical issues, and they play a key role in ensuring customer satisfaction and product success. The Technical Advisor's job involves diagnosing and analyzing customer problems, conducting in-depth technical investigations, and identifying solutions or workarounds. They may need to collaborate with cross-functional teams, such as engineers or developers, to address complex technical challenges or identify bugs and system glitches. In addition to providing technical support, the Technical Advisor also participates in product testing and quality assurance activities to ensure that products or services meet or exceed industry standards and customer expectations. They may be required to create and maintain technical documentation, including troubleshooting guides and knowledge base articles, to assist customers and internal teams in understanding and resolving technical issues. The Technical Advisor role requires excellent communication and interpersonal skills to effectively interact with customers, team members, and other stakeholders. Furthermore, staying up-to-date with industry trends and emerging technologies is crucial for a Technical Advisor to provide accurate and relevant technical advice and remain a subject matter expert in their field.
Roles & Responsibilities
As a Technical Advisor with 6-9 years of experience in the AE, your main responsibilities include:
- Provide technical expertise and guidance to clients, assisting them in implementing and optimizing technological solutions.
- Collaborate with cross-functional teams to develop and deliver comprehensive technical strategies that align with client objectives.
- Conduct thorough analysis and evaluation of client systems, identifying areas for improvement and recommending appropriate solutions.
- Act as a trusted advisor, building and maintaining strong relationships with clients, and offering ongoing support and consultation throughout the project lifecycle.
Qualifications & Work Experience
If an organization requires specific knowledge on a complicated issue that is outside of their usual work area usually, they hire an expert advisor. The person is able to assist the company in gaining knowledge and executing tasks within their field of expertise, in accordance with the best practices. For instance, a top-level psychology research at a university could involve a technical advisor in financial or business services to assist in the design and conduct tests and surveys related to market behavior or consumer behavior. A company could employ an expert for design or construction to assist in establishing the most efficient method for conducting business operations regularly. Producers and film crews, and directors often turn to technical advisors to make sure that special events like military operations and medical procedures or even police investigations are presented in a realistic manner.
Essential Skills For Technical Advisor
1
Technical IT
2
IT Service Management
3
Analysis Techniques
4
Trading & Technical Analysis
Career Prospects
The role of a Technical Advisor is crucial in providing expertise and guidance. With 6-9 years of experience in the United Arab Emirates industry, professionals can explore various alternative roles. Here are four options to consider:
- Solution Architect: A position that involves designing and implementing technical solutions to meet business requirements, collaborating with stakeholders and development teams.
- Project Manager: A role focused on overseeing and managing projects from initiation to completion, ensuring timely delivery and effective resource allocation.
- IT Consultant: A position that provides advisory services to clients, identifying technology solutions to improve efficiency, security, and performance.
- Product Manager: A role that involves strategizing, developing, and launching new products, working closely with cross-functional teams to meet market demands and drive growth.
How to Learn
The role of Technical Advisor in the United Arab Emirates is projected to experience significant growth in the market. According to a 10-year analysis, this job role is expected to witness a substantial increase in demand and employment opportunities. Latest data points from Google indicate a rising trend in technology-driven industries, indicating a consistent requirement for Technical Advisors. The exponential growth of the tech sector in the region further contributes to the expansion of this role. Consequently, ample employment opportunities are anticipated for professionals in this field, making it a promising and prosperous career choice in the UAE.