Description

General or operations managers are responsible for maintaining a business. They work in tandem with location personnel and upper management to ensure the functions of the business and service delivery. A general manager oversees everything from the cleanliness of a location to the inventory that comes in, is sold or delivered. They are responsible for cash deposits and safe maintenance.General managers also control the budget for the store. They manage the personnel and staff in supervisory duties and control wages, promotions and hiring. They maintain other supervisory staff and implement training procedures for new employees. General managers report to regional and corporate management and assist in developing strategies for the future of the business. As they regularly interact with customers or clients, customer service skills are important to this position.General managers handle the tasks of entry-level positions as needed--managing cash registers, cleaning the location or addressing customer service concerns throughout the day. They are responsible for asset protection and implementing progressive strategies for company processes. They develop and improve company policies to ensure a productive and safe working environment. General managers also ensure the location meets all local and federal requirements and codes.General managers typically have some level of higher education or experience; a bachelor's degree in business management is typically the minimum. Many positions require experience supervising other employees or experience in the industry they'll be managing. Though some companies may have different needs, most general managers work within normal business operating hours.

Roles & Responsibilities

As a General or Operations Manager with 0-3 years of experience in the AE, your main responsibilities include:

  • Oversee daily operations, ensuring smooth functioning of all departments and resolving any operational issues that arise.
  • Develop and implement efficient processes and procedures to improve productivity and streamline operations.
  • Manage and coordinate staff, including hiring, training, and performance evaluation, to ensure a cohesive and high-performing team.
  • Monitor financial performance, analyze data, and identify areas for cost reduction and revenue growth to optimize business operations.

Qualifications & Work Experience

General or Operations Managers are responsible for directing the day-to-day activities of a company or company. They must ensure that the company's goals and objectives are achieved and that the processes are operating well and smoothly. This could include overseeing the management of staff, directing finances, co-ordination the other divisions, and taking strategic decisions that increase the growth of business. The General or Operations Manager is accountable for establishing and implementing policies and procedures, as well as making sure that regulations are in compliance. In the end they play an important part in ensuring the growth and success of the company.

Essential Skills For General / Operations Manager

1

Leadership Management

2

Team Management

3

People Management

4

Project Management

5

Strategic Planning

6

Microsoft Excel

Skills That Affect General / Operations Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Sales & Management

2%

People Management

30%

Project Management

57%

Leadership Organisation Teamwork

20%

Career Prospects

The role of a General or Operations Manager is crucial in overseeing and ensuring efficient operations within an organization. For individuals with 0-3 years of experience in the field, there are several alternative roles worth considering. Here are four options to explore:

  • Assistant Manager: A position that assists the General or Operations Manager in overseeing day-to-day operations and coordinating various departments.
  • Project Coordinator: A role focused on managing and coordinating specific projects, ensuring their timely completion and adherence to budgetary constraints.
  • Quality Assurance Analyst: A position responsible for ensuring the quality and compliance of products or services through testing, analysis, and process improvement.
  • Inventory Control Specialist: A role that involves managing and optimizing inventory levels, ensuring accurate stock records, and implementing efficient inventory management systems.

How to Learn

The projected growth for the General or Operations Manager role in the United Arab Emirates market is expected to be substantial in the coming years. Over the past 10 years, this position has experienced steady growth, reflecting a consistently high demand. According to Google, there will be a significant number of employment opportunities available in the future, based on the region's rapidly expanding industries. The job role is projected to continue growing due to the increasing number of businesses across various sectors, such as hospitality, finance, and manufacturing. This indicates a promising future for individuals seeking job opportunities in this field.