Description

Retail managers are in charge of overseeing the operation of a retail store, including hiring and firing store employees, overseeing inventory, and managing customer service. The responsibilities of a retail manger vary depending on the size of the store. Many times, managers in small stores have a wider range of responsibilities than managers in larger ones. Managers of small stores typically control inventory and set prices; in some cases, they are in charge of deciding when inventory goes on sale. Large retail shops usually have computers track their inventory and do not have much control on pricing or sales; in these cases, it is the manager’s responsibility to ensure that the inventory is priced correctly.Retail managers are in charge of hiring staff, and they are expected to review all job applications and conduct interviews. They also are in charge of securing the store during times store is not in operation. Managers also are responsible for securely storing or depositing store revenue.While no college degree is needed for this position, an associate's or bachelor’s degree may help a store manager acquire necessary skills in business. Previous management and retail experience typically required.

Roles & Responsibilities

As a Retail Manager with 0-3 years of experience in the AE, your main responsibilities include:

  • Supervise and train retail staff, ensuring excellent customer service and adherence to company policies and procedures.
  • Manage inventory and ensure stock levels are maintained to meet customer demands.
  • Monitor sales performance, analyze data, and implement strategies to increase sales and achieve targets.
  • Assist in visual merchandising and store layout to enhance the overall customer experience and drive sales.

Qualifications & Work Experience

Retail managers are responsible for managing the operations of a retail establishment which includes the hiring and firing of store employees, directing the inventory and directing customer service. The duties of a retail manager differ based upon the dimensions of the shop. In many cases, managers of smaller stores are able to take on a greater scope of duties than managers of larger ones. Small-sized stores' managers typically manage inventory and decide on prices. In some instances they also have the responsibility of deciding when inventory is put to sale. Retail stores with large sizes typically are equipped with computers to track their inventory but do not have a lot of control over pricing or sales. In the latter case, it's the responsibility of the manager to make sure that inventory prices are set appropriately.

Essential Skills For Retail Manager

1

Sales Strategy

2

Inventory Management

3

Retail Sales

4

Leadership Management

5

People Management

Career Prospects

The role of a Retail Manager is crucial for overseeing operations and driving sales in a retail setting. For individuals with 0-3 years of experience in the AE, here are four alternative roles worth considering:

  • Assistant Store Manager: A position that supports the Retail Manager in overseeing daily operations, managing staff, and ensuring exceptional customer service.
  • Visual Merchandiser: A role focused on creating appealing displays and layouts to attract customers and enhance the overall shopping experience.
  • Inventory Control Specialist: A position dedicated to managing and optimizing inventory levels, tracking stock movement, and ensuring accurate stock counts.
  • Customer Service Representative: A role that involves assisting customers, resolving complaints, and providing product information and support.

How to Learn

The role of a Retail Manager in the United Arab Emirates (UAE) is expected to experience steady growth in the market. Over the past decade, the job role has seen significant development, aligning with the expansion of the retail sector in the country. According to recent data from Google, the number of employment opportunities for Retail Managers is projected to continue increasing in the future. This growth trend is expected to remain consistent for the next ten years, offering a promising outlook for individuals seeking to pursue a career in this field.