Information Technology
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Deploying Cisco Enterprise Voicemail with Unity Express and MediaSense Server

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Course Features

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Duration

151 minutes

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Delivery Method

Online

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Available on

Downloadable Courses

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Accessibility

Desktop, Laptop

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Language

English

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Subtitles

English

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Level

Intermediate

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Teaching Type

Self Paced

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Video Content

151 minutes

Course Description

In today's fast-paced business world, real-time IP voice and video communication is crucial. This course focuses on using Cisco Unity Express, MediaSense Server, and Cisco Enterprise Voicemail to deploy advanced communication features. The first step is to set up the Cisco MediaSense server to work with Cisco Unity Connection, enabling the sending of video voicemail greetings. Then, the course covers the deployment of IP SCCP phones using router-based Cisco Communications Manager Express. This allows for seamless integration with the existing network infrastructure.

Next, participants will learn how to configure Cisco Unity Express to enable end users to receive voicemail. This feature ensures that important messages are delivered efficiently and securely. Additionally, participants will discover how to create auto attendant scripts. These scripts allow callers to find specific individuals within the organization without needing to speak to a receptionist. This streamlines the process of connecting callers with the right person and saves valuable time.

By completing this course, participants will gain the knowledge and skills necessary to effectively manage and deploy a Cisco Unity Express voicemail system. They will understand how to leverage Cisco's advanced communication technologies to enhance business operations and improve overall efficiency. This course is ideal for individuals who work in network management or have a background in information technology. By mastering these skills, participants will be well-equipped to handle the challenges of modern-day communication in any business setting.

Course Overview

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International Faculty

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Post Course Interactions

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Instructor-Moderated Discussions

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Case Studies, Captstone Projects

Skills You Will Gain

What You Will Learn

Finally, you’ll delve into creating auto attendant scripts that allow callers to locate people in your organization without talking to a receptionist, as well as troubleshooting Message Waiting Indicators (MWIs)

First, you'll see how to configure Cisco MediaSense server to work with Cisco Unity Connection to provide video voicemail greetings

Next, you’ll explore how to deploy IP SCCP phones using router-based Cisco Communications Manager Express and then how to configure Cisco Unity Express to provide voicemail services to end users

When you’re finished with this course, you’ll have the skills and knowledge needed to deploy and manage a Cisco Unity Express voicemail solution

You'll learn how to configure and deploy voicemail, auto attendant, and video greetings using Cisco Unity Express and Cisco MediaSense

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