Information Technology
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ITIL® 4 Foundations Certification

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Course Features

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Duration

2 days

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Delivery Method

Online

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Available on

Lifetime Access

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Accessibility

Desktop, Laptop

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Language

English

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Subtitles

English

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Level

Beginner

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Teaching Type

Instructor Paced

Course Description

Who doesn’t want their journey to acquire ITIL® 4 certification be smooth & simple. Certainly, everyone does! And this course offers you the knowledge you would need to clear the ITIL® 4 Foundation Certification exam. In this course, you will receive detailed information about how to manage information technology in the modern service economy. The framework of ITIL® 4 is put together based on proven practices of ITSM and goes further to cover other aspects of customer experience, digital transformation, and value streams while at the same time exploring new working approaches like DevOps, Lean, and Agile. In this course, you’ll get to explore complete IT/digital operation model of ITIL® 4 that is used for creating, delivering, and continuously improving tech-based goods and services. Moreover, in this course you will learn the role of technology and IT teams in overall business strategy and progress.

Course Overview

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Live Class

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Human Interaction

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Personlized Teaching

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International Faculty

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Post Course Interactions

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Instructor-Moderated Discussions

Skills You Will Gain

Prerequisites/Requirements

However, acquiring the certificate will benefit you greatly, as ITIL® 4 Foundations Certification Exam is a mandatory requirement to undertake various ITIL® 4 certifications

The best part is there are no pre-requisite

You can take this course even if you have recently developed interest in the application of information technology in modern service economy

What You Will Learn

Acknowledge the significance of information technology in business

Clearing the exam to acquire the certification

Conversing with IT professionals using terminologies and concepts of ITIL® 4

Discover the practices of IT service management as well as service value chain

Utilizing ITIL® 4 guidelines to underscore opportunities for developing IT practices

ITIL® 4 Foundation certification exam preparation

Target Students

An IT professional working for an organization that recently implemented ITIL® 4 and you wish to stay updated about service improvement and contribute in the overall integration of IT services in the business

An individual who wish to develop fundamental understanding of the ITIL® 4 framework and its utility within an organization for enhancing the overall IT service management of an organization

This course is also ideal for business managers, project managers, and every person who is involved in the IT service delivery

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