Management
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Hands On Training
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Problem Solving in the Digital Age

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Course Features

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Duration

7 weeks

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Delivery Method

Online

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Available on

Lifetime Access

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Accessibility

Mobile, Desktop

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Language

English

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Subtitles

English

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Level

Beginner

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Effort

3 hours per week

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Teaching Type

Self Paced

Course Description

The digital world is advancing at a rapid pace, and we face more challenges in our work lives as well. This ExpertTrack explains how you can use digital tools and techniques to solve problems.

You will learn problem solving skills, use design thinking techniques and appreciate the importance of data.

Employers will give you tips and practical examples to help you identify and apply design skills to solve simple problems. Employers will also be more familiar with the skills required and how they can help you advance your career.

By improving your decision-making skills, you can build confidence in tackling workplace problems.

You'll be able to quickly solve problems and face challenges by learning how to choose the right problem. You'll also learn how to convince your colleagues to support your solution.

Human-centred design is about solving people's problems through creative solutions.

You will develop a design-thinking mindset, and you'll learn to ask the right questions in order to create a product that is successful.

Learn the importance of data collection, and how to use it in your decision-making.

This course will cover ethical issues and data visualization techniques. It will help you to present your results in meaningful ways.

This ExpertTrack will equip you with the knowledge and confidence to make business decisions and solve digital problems at work.

Course Overview

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Alumni Network

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International Faculty

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Post Course Interactions

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Instructor-Moderated Discussions

Skills You Will Gain

Prerequisites/Requirements

This ExpertTrack is designed for people who would like to build confidence in using digital technology in the workplace

You may want to improve your career prospects, boost your digital skills, or you may be working and looking to increase your skills

What You Will Learn

Apply a problem-solving approach to generate solutions to your problems

Apply a simple visualisation technique to make data easier to understand and work with

Apply the Design Thinking process to a real-world problem

Collect information and data to test a human-centred solution

Develop a human-centred design mindset to approach a problem

Evaluate personal skills for problem solving

Interpret trends and analyse patterns from a dataset

Produce a plan that persuades others your solution will work

Produce a plan to solve a problem with evidence and data being mindful of ethical concerns

Target Students

It will also help you develop the skills you need to be adaptable to a fast-paced digital environment

It will help you use digital technology more effectively to design and implement solutions to problems

This ExpertTrack will help you explore and build the foundations for a successful career in the digital workplace

Course Instructors

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Kim Plowright

Instructor

I'm a creative digital producer and product manager, and helped establish the National Film and Television Schools first digital producing course. I have a secret double life as an artist.
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