Description

Large companies that have a centralized headquarters or corporate hub typically hire a mailroom clerk or clerks to oversee the flow of bills, payments, and other mail. Mail clerks are charged with receiving, sorting, and sometimes opening the incoming mail deliveries. They are also usually responsible for distributing the mail to the proper recipients within the company. A mailroom clerk typically sorts incoming mail by department or receiving individual. In many companies, the clerk also opens and sorts mail such as invoices for accounts payable departments.

Mailroom clerks also help to process outgoing mail, which includes sorting, counting, and weighing. Companies with a high volume of outgoing mail usually pay to have their own postal meter and scale, and the mailroom clerk uses the meter to weigh packages and print postage. The clerk likely also needs to make frequent trips to a centralized postal facility for pickups and deliveries that fall outside the regular mail service. For this reason, a clerk generally needs a valid driver’s license and clean driving record. Trips to the post office may also involve picking up new supplies for the mailroom as become necessary.

A mailroom clerk is an entry-level position that requires individuals to be on their feet for most of the work day. The mailroom itself is usually an office environment, and clerks typically work during regular business hours. A clerk must be organized and make sure all incoming correspondence is properly sorted according to the organization's systems and regulations, and then delivered and distributed in a timely manner.

Roles & Responsibilities

With 6-9 years of experience as a Mailroom Clerk in Australia, your main responsibilities include:

  • Managing incoming and outgoing mail, including sorting, distributing, and ensuring accurate delivery.
  • Operating and maintaining mailroom equipment, such as postage meters, scanners, and printers.
  • Maintaining accurate records of mail and packages, including logging and tracking deliveries.
  • Assisting with the coordination of courier services and managing mailroom supplies inventory.

Qualifications & Work Experience

For a Mailroom Clerk job role, the following qualifications are required:

  • Excellent organizational skills to efficiently sort, distribute, and process incoming and outgoing mail.
  • Attention to detail to ensure accurate handling of confidential documents and packages.
  • Basic computer literacy to track and update mailroom records and use relevant software.
  • Strong communication skills to interact with internal staff and external stakeholders in a professional and courteous manner.

Essential Skills For Mailroom Clerk

1

Operational Support

2

Operational Excellence

3

Operations Management

Career Prospects

The role of Mailroom Clerk is essential for smooth office operations. With 6-9 years of experience in Australia, professionals can explore alternative roles in various industries. Here are four options to consider:

  • Administrative Coordinator: A position that involves managing administrative tasks, scheduling appointments, coordinating meetings, and ensuring efficient office operations.
  • Facilities Manager: A role focused on overseeing facility maintenance, managing vendors, coordinating office moves, and ensuring a safe and productive work environment.
  • Logistics Coordinator: A position that involves coordinating and optimizing the movement of goods and materials, managing inventory, and ensuring timely delivery.
  • Customer Service Supervisor: A role that involves supervising a team of customer service representatives, handling escalated customer inquiries, and ensuring high-quality customer support.

How to Learn

According to recent data from Google, the projected growth of the Mailroom Clerk position in Australia is expected to remain stable over the next 10 years. While there may be slight fluctuations, the job role is expected to continue offering employment opportunities. It is advisable to refer to updated reports and market analyses for more detailed information on the growth forecast and estimated employment opportunities for the Mailroom Clerk position in Australia.