Description

An assistant operations manager takes the place of the operations manager when necessary and are accountable for maintaining the correct operation of the business in the absence of the operations manager. They generally perform hands-on operations work and handle the administrative responsibilities of the business. They also try to improve the operations of the business by giving effective, actionable feedback to the operations manager. Assistant operations managers must be detail-oriented and stay on task, as well as efficient in scheduling and able to manage the operations manager's calendar of events.An assistant operations manager generally needs a bachelor's degree or equivalent work history as an administrative assistant. They need strong organizational skills to maintain the operation manager's records and compile reports. Strong communication skills, on the phone and in person, are a must; they also must be able to effectively communicate orders from the operations manager to personnel. They also must be able to effectively train personnel, communicate with potential or existing clients, and make recommendations that increase business revenue when possible. Also communicating to new employees and properly training them is essential. Communication with upper management is also required.

Roles & Responsibilities

As an Assistant Operations Manager in Australia with 0-3 years of experience, your main responsibilities include:

  • Assist in coordinating and monitoring daily operations, ensuring smooth workflow and adherence to established procedures.
  • Support the development and implementation of operational strategies to optimize efficiency and productivity.
  • Collaborate with cross-functional teams to identify and resolve operational issues, improving overall performance.
  • Contribute to the development and maintenance of operational policies, procedures, and documentation to ensure compliance and standardization.

Qualifications & Work Experience

For an Assistant Operations Manager, the following qualifications are required:

  • Proven leadership experience to oversee operations, monitor team performance, and ensure efficient workflow.
  • Strong analytical and problem-solving skills to identify areas for improvement and streamline operations processes.
  • Excellent communication and interpersonal abilities to effectively collaborate with cross-functional teams, stakeholders, and clients.
  • Proficient in project management tools and software to track and manage projects, ensuring timely completion and high-quality deliverables.

Essential Skills For Assistant Operations Manager

1

Inventory Management

2

Operations Management

3

Team Management

4

People Management

Skills That Affect Assistant Operations Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Inventory Management

5%

Operations Management

3%

Team Management

8%

People Management

5%

Career Prospects

The Assistant Operations Manager is a crucial role in ensuring smooth operations within an organization, particularly for professionals with 0-3 years of experience in Australia. Here are four alternative roles to consider:

  • Operations Coordinator: A position that involves coordinating and overseeing day-to-day operational activities, ensuring efficient workflow, and resolving any operational issues.
  • Project Coordinator: A role focused on supporting project management efforts, including planning, organizing, and monitoring project activities to ensure timely delivery.
  • Inventory Control Specialist: A position that involves managing inventory levels, conducting regular audits, optimizing storage space, and implementing inventory control procedures.
  • Customer Service Supervisor: A role that involves supervising a team of customer service representatives, ensuring high-quality customer interactions, and resolving customer complaints effectively.

How to Learn

According to recent data from Google, the role of Assistant Operations Manager in Australia is projected to experience significant growth in the market. Over the past 10 years, there has been a steady increase in demand for professionals in this field. This trend is expected to continue, with a promising outlook for job opportunities in the future. The projected growth indicates a positive market response to the importance and value of Assistant Operations Managers in various industries. With the expanding job market, individuals pursuing a career in this role can anticipate a promising future with ample employment opportunities.