Description

Clinical operations manager jobs generally work for organizations in the medical field and are responsible for overseeing all of the day-to-day activities for the medical portion of the organization. This includes the management of customer service, sales, and billing, as well as the general management of the operations staff. The clinical operations manager is responsible for overseeing employees and delegating work tasks throughout the department to ensure that thee tasks are completed properly and in a timely manner. They work with engineers, project managers, technicians, accounting representatives, and administrative workers. Additionally, some clinical operations managers communicate with customers or outside vendors.Other responsibilities of a clinical operations manager include overseeing all day-to-day operations of the department; ensuring staff compliance with set standards; hiring, training, and scheduling employees; and creating and managing contracts. The clinical operations manager is also responsible for reviewing all internal policies and procedures to ensure complete compliance with regulatory requirements. A clinical operations manager usually reports to the chief executive officer of the organization.Clinical operations manager jobs require a bachelor’s degree in a relevant discipline and five to 10 years' experience working in a healthcare environment. They must be able to handle multiple projects and complete them in a timely manner, as well as have excellent organizational and multitasking skills. Knowledge of Medicare, worker’s compensation, and OSHA regulations are preferred. Clinical operations managers also must be able to lead and direct the work of other team members.

Roles & Responsibilities

As a Clinical Operations Manager with 0-3 years of experience in Australia, your main responsibilities include:

  • Coordinate and oversee clinical trials, ensuring adherence to protocols, regulations, and timelines. Manage the planning, execution, and monitoring of clinical trials, ensuring compliance with regulatory requirements and ethical standards.
  • Support the recruitment and training of clinical trial staff, including investigators and site personnel. Assist in the selection and training of staff involved in clinical trials, ensuring they have the necessary skills and knowledge to perform their roles effectively.
  • Monitor and analyze data from clinical trials, identifying trends, issues, and opportunities for improvement. Analyze data collected during clinical trials, identify patterns or anomalies, and provide insights to enhance trial efficiency and effectiveness.
  • Collaborate with cross-functional teams, such as regulatory affairs and medical affairs, to ensure seamless execution of clinical trials.

Qualifications & Work Experience

For a Clinical Operations Manager, the following qualifications are required:

  • In-depth knowledge of the healthcare industry, including clinical trial processes, regulations, and guidelines, to ensure compliance and quality in all operations.
  • Strong project management skills to effectively plan, coordinate, and execute clinical trials, including timeline management, resource allocation, and risk mitigation.
  • Excellent leadership and team management abilities to oversee and guide a multidisciplinary team of clinical operations staff, fostering collaboration and optimizing performance.
  • Exceptional communication and interpersonal skills to liaise with stakeholders, including investigators, sponsors, and regulatory authorities, facilitating effective communication and maintaining relationships.

Essential Skills For Clinical Operations Manager

1

Clinical Research

2

Project Management

3

Leadership

Career Prospects

The role of a Clinical Operations Manager is crucial in ensuring smooth operations within the healthcare industry. For individuals with 0-3 years of experience in Australia, here are four alternative roles to consider:

  • Clinical Research Coordinator: A position that involves coordinating and overseeing clinical trials, ensuring compliance with regulations, and managing data collection and analysis.
  • Quality Assurance Specialist: A role focused on ensuring adherence to quality standards and regulatory requirements, conducting audits, and implementing process improvements.
  • Healthcare Project Coordinator: A position that involves managing and coordinating various healthcare projects, including resource allocation, timeline management, and stakeholder communication.
  • Patient Services Manager: A role focused on overseeing patient services, ensuring excellent patient care, managing staff, and implementing policies and procedures for improved patient satisfaction.

How to Learn

According to Google's latest data points, the job role of a Clinical Operations Manager in Australia is projected to experience significant growth in the market. Over the past 10 years, there has been a steady increase in the demand for professionals in this field. In the future, it is anticipated that there will be a substantial number of employment opportunities available for Clinical Operations Managers in Australia. This suggests a positive outlook for individuals seeking to pursue a career in this role, emphasizing the growing importance of clinical operations management in the healthcare industry.