Description

The corporate account manager is in charge of maintaining and building customer relationships, and they usually handle either accounts on a national scale or in a specific area depending on the company's size and customer base. These professionals regularly work with customers, listening to their needs and working with them to satisfy their requests. The employee works with the sales department, as well as coordinates with other employees at meetings to improve sales numbers and meet customer demands. Corporate account managers are employed by a variety of companies, including (but not limited to) within the medical industry, retail industry, and manufacturing industry. This job is generally performed in an office setting during regular business hours; travel may be required depending on the needs of the employer.Many employers require or prefer at least a bachelor's degree for their corporate account manager positions, although a master's of business administration may be preferred. Previous experience in a similar role is generally required or preferred as well. A sales manager or individuals in other sales-related roles may be promoted into a corporate account manager position. The corporate account manager must be proficient with basic computer software such as the Microsoft Office suite, and some employers may require proficiency in industry-specific software. Excellent communication and time-management skills are needed as well.

Roles & Responsibilities

As a Corporate Account Manager with 0-3 years of experience in Australia, your main responsibilities include:

  • Building and maintaining relationships with corporate clients, understanding their needs, and providing them with customized solutions.
  • Conducting market research to identify new business opportunities and potential clients.
  • Collaborating with cross-functional teams to ensure the successful implementation of client projects and initiatives.
  • Monitoring and analyzing sales data, preparing reports, and making recommendations to improve account performance and achieve sales targets.

Qualifications & Work Experience

For a Corporate Account Manager, the following qualifications are required:

  • Demonstrated success in managing corporate accounts, achieving sales targets, and building lasting client relationships.
  • Ability to analyze market trends, identify potential business opportunities, and develop effective account management strategies.
  • Excellent written and verbal communication skills to effectively engage with clients, understand their needs, and present solutions that align with their business objectives.
  • Sound understanding of financial statements, budgeting, and forecasting, enabling the ability to provide financial insights and optimize customer profitability.

Essential Skills For Corporate Account Manager

1

Accounting Fundamentals

2

Sales

3

Account Reconciliation

Career Prospects

The Corporate Account Manager role in Australia, with 0-3 years of experience, offers a wide range of alternative career paths. Here are four options to consider:

  • Sales Representative: A role that involves building and maintaining relationships with clients, identifying sales opportunities, and achieving revenue targets.
  • Business Development Associate: A position focused on identifying and pursuing new business opportunities, conducting market research, and developing strategic partnerships.
  • Customer Success Manager: A role that focuses on ensuring customer satisfaction, managing client accounts, and providing support to enhance the customer experience.
  • Marketing Coordinator: A position that involves assisting in the development and execution of marketing campaigns, conducting market analysis, and coordinating promotional activities.

How to Learn

According to recent data from Google, the projected growth of the Corporate Account Manager role in Australia is expected to be positive in the coming years. The market demand for professionals in this field is anticipated to increase steadily over the next 10 years. With companies increasingly focusing on customer relationship management and expanding their corporate client base, the demand for skilled Corporate Account Managers is likely to rise. This growth in the market is expected to result in a significant number of employment opportunities for individuals seeking to pursue a career in this field in the future.