Description

The corporate account manager is in charge of maintaining and building customer relationships, and they usually handle either accounts on a national scale or in a specific area depending on the company's size and customer base. These professionals regularly work with customers, listening to their needs and working with them to satisfy their requests. The employee works with the sales department, as well as coordinates with other employees at meetings to improve sales numbers and meet customer demands. Corporate account managers are employed by a variety of companies, including (but not limited to) within the medical industry, retail industry, and manufacturing industry. This job is generally performed in an office setting during regular business hours; travel may be required depending on the needs of the employer.Many employers require or prefer at least a bachelor's degree for their corporate account manager positions, although a master's of business administration may be preferred. Previous experience in a similar role is generally required or preferred as well. A sales manager or individuals in other sales-related roles may be promoted into a corporate account manager position. The corporate account manager must be proficient with basic computer software such as the Microsoft Office suite, and some employers may require proficiency in industry-specific software. Excellent communication and time-management skills are needed as well.

Roles & Responsibilities

As a Corporate Account Manager with 9+ years of experience in Australia, your main responsibilities include:

  • Building and maintaining strong relationships with key corporate clients, understanding their needs, and providing tailored solutions.Develop rapport with clients, identify their requirements, and offer customized solutions to meet their business goals.
  • Managing the entire sales process, from prospecting to closing deals, and ensuring customer satisfaction.Oversee the sales cycle, from lead generation to contract negotiation, and ensure that clients are satisfied with the products or services provided.
  • Collaborating with internal teams to develop and execute account strategies, including upselling and cross-selling opportunities.Work closely with internal teams to devise account strategies, identify upselling and cross-selling opportunities, and maximize revenue from existing clients.
  • Monitoring market trends, competitor activities, and industry developments to stay informed and make strategic recommendations.

Qualifications & Work Experience

For a Corporate Account Manager, the following qualifications are required:

  • Demonstrated success in managing corporate accounts, achieving sales targets, and building lasting client relationships.
  • Ability to analyze market trends, identify potential business opportunities, and develop effective account management strategies.
  • Excellent written and verbal communication skills to effectively engage with clients, understand their needs, and present solutions that align with their business objectives.
  • Sound understanding of financial statements, budgeting, and forecasting, enabling the ability to provide financial insights and optimize customer profitability.

Essential Skills For Corporate Account Manager

1

Accounting Fundamentals

2

Sales

3

Account Reconciliation

Career Prospects

With 9+ years of experience as a Corporate Account Manager in Australia, professionals have various alternative roles to consider. Here are four options to explore:

  • Senior Accountant: This role entails more extensive responsibilities such as financial reporting and regulatory compliance.
  • Treasury Manager: As a Treasury Manager, you will focus on managing cash and liquidity requirements, including forecasting, risk management, and investment activities.
  • Procurement Manager: This role involves managing supplier relationships, negotiating contracts, and overseeing purchasing processes.
  • Financial Analyst: As a Financial Analyst, your main responsibilities would include monitoring financial performance, developing forecasts, and providing insights to support strategic decision-making.

How to Learn

According to recent data from Google, the projected growth of the Corporate Account Manager role in Australia is expected to be positive in the coming years. The market demand for professionals in this field is anticipated to increase steadily over the next 10 years. With companies increasingly focusing on customer relationship management and expanding their corporate client base, the demand for skilled Corporate Account Managers is likely to rise. This growth in the market is expected to result in a significant number of employment opportunities for individuals seeking to pursue a career in this field in the future.