Description

A technical sales engineer possesses a blend of sales ability and technical knowledge that enables them to determine client needs, spec out complex technical systems, and ensure that pricing meets the needs of both their employer’s expected profit margins and their client’s budget.Technical sales engineer positions often require travel, either within a limited sales territory or possibly across the country or world. In addition to the physical and time demands placed on the employee by a travel schedule, the work may be mentally taxing; working out the specifications required to meet a corporation's needs and creating customized sales proposals may be difficult and time consuming. In addition, the technical sales engineer may be involved throughout the delivery and installation process, which may require further commitments of time and effort.This work may be performed in either an indoor, indoor or outdoor, or even an outdoor environment, depending upon the products being sold and the companies comprising the primary customer base. Many technical sales engineers work a 40-hour week, but also must be flexible in order to ensure that they have the availability to meet with relevant professionals who may not be available during business hours. Degrees and certifications required by the hiring company vary, mostly depending upon the technology being sold. Sales experience in the same or a similar field is generally preferred.

Roles & Responsibilities

As a Technical Sales Engineer with 9+ years of experience in Australia, your main responsibilities include:

  • Collaborate with the sales team to understand customer requirements and propose technical solutions that align with their needs. You work closely with the sales team to analyze customer requirements and provide technical recommendations for suitable solutions.
  • Conduct product demonstrations and presentations to showcase the features, benefits, and value proposition of the company's products. You deliver engaging presentations and demonstrations to potential customers, highlighting the advantages and value of the products.
  • Provide technical expertise and support throughout the sales process, addressing customer inquiries and resolving technical issues. You act as a technical point of contact, assisting customers with any technical questions or concerns, and troubleshooting issues that arise.
  • Collaborate with cross-functional teams, including engineering and product management, to gather customer feedback and contribute to product improvement.

Qualifications & Work Experience

For a Technical Sales Engineer, the following qualifications are required:

  • In-depth knowledge of technical products and solutions to effectively understand customer needs and provide appropriate recommendations.
  • Strong communication and presentation skills to effectively convey technical information and demonstrate the value of products to clients.
  • Solid problem-solving abilities to identify and address customer issues, ensuring customer satisfaction and building long-term relationships.
  • Excellent salesmanship and negotiation skills to close deals and meet sales targets, while also fostering positive customer relationships.

Essential Skills For Technical Sales Engineer

1

Sales Technique

2

Sales & Revenue Analysis

3

Customer Relationship Management

Career Prospects

The role of a Technical Sales Engineer is crucial in driving sales and providing technical expertise. With over 9 years of experience in Australia, professionals in this field may explore alternative roles that align with their skills and interests. Here are four options to consider:

  • Product Manager: A role that involves overseeing the development and management of a product or product line, including market research, pricing strategies, and product roadmap planning.
  • Solutions Architect: A position focused on designing and implementing customized technical solutions for clients, considering their specific requirements and business objectives.
  • Business Development Manager: A role centered around identifying and pursuing new business opportunities, building relationships with clients, and negotiating contracts to drive revenue growth.
  • Pre-Sales Consultant: A position that involves collaborating with sales teams to understand customer needs, conducting product demonstrations, and providing technical expertise during the sales process.

How to Learn

The role of Technical Sales Engineer in Australia is projected to experience significant growth in the market. Over the past 10 years, this job role has witnessed sustained growth, with an increasing demand for professionals with technical expertise and sales acumen. This trend is expected to continue in the future, creating numerous employment opportunities for Technical Sales Engineers. Google's latest data points highlight a positive outlook for this position, indicating a favorable job market and a promising career path for individuals aspiring to work as Technical Sales Engineers in Australia.