Management
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Hands On Training
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Skills for a Successful Waiter

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Course Features

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Duration

3 hours

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Delivery Method

Online

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Available on

Limited Access

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Accessibility

Mobile, Desktop, Laptop

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Language

English

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Subtitles

English

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Level

Beginner

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Teaching Type

Self Paced

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Video Content

3 hours

Course Description

Frontline food service professionals willing to go above and beyond in delivering outstanding customer service and satisfaction are always in demand in the hospitality industry. If you're a waiter or waitress looking to take your skills to the next level, this course is a perfect fit for you. It equips you with the essential skills and techniques required to thrive in this demanding role. This hospitality course offers you the opportunity to gain the edge needed to thrive in this fast-paced industry and become a standout waiter or waitress. This hospitality training course explains how to become a top-class waiter and shows you how to provide excellent customer service and service sequencing, maintain hygiene standards and handle restaurant and bar equipment. We go over the requirements of a restaurant menu and lay out the basics of restaurant operations. The course introduces you to the types of beverages and tobacco you might encounter before discussing restaurant risk management and preventive measures used to preserve health and safety for patrons and workers. We provide tricks, tips, techniques and essential procedures used to succeed in the food service industry. This course empowers people like you who are seeking a fulfilling career in the hospitality industry as skilled waiters or waitresses. It also caters to experienced individuals looking to enhance their skills and ability to deliver exceptional service. Enrol in this hospitality training course to acquire the expertise and confidence required to become a valuable asset to restaurants, hotels and various dining establishments. Customer service makes all the difference to the dining experience so sign up to learn how to be a great waiter or waitress.

Course Overview

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Post Course Interactions

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Instructor-Moderated Discussions

Skills You Will Gain

What You Will Learn

Categorise various types of equipment commonly used in restaurants and bars

Compare alcoholic and non-alcoholic beverages and their composition

Describe all arrangements and preparations made in the day-to-day operation of a restaurant business

Discuss common risks and safety concerns encountered in restaurants and describe the and precautions that prevent them

Discuss the principles and importance of customer service and service sequence

Explain how to serve beverages like a professional and discuss appropriate techniques and etiquette

Explain the proper handling, maintenance and cleaning procedures for hospitality equipment

Explain the roles and responsibilities of wait staff in providing pleasant customer service

Outline personal hygiene and grooming protocols for restaurant and service businesses

Outline the qualities and techniques required to be a great waiter or waitress

Recall the types of services and service techniques used in the hospitality industry

Summarise the types, purpose and elements of a well-designed restaurant menu

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