Description

National account managers are responsible for managing relationships with ongoing clients, especially those who are considered of high importance and make a large amount of purchases. National account managers should also research new clients in order to establish new accounts.It is important for these account managers to foster trust with clients to ensure ongoing purchasing from the company, and they also develop and deploy detailed plans to increase sales and profits. There are both short-term and long-term goals in this position, and national account managers usually oversee a team and its work, so scheduling, hiring, and human resources duties are usually necessary. National account managers may also oversee the efforts of a sales team, so it's important to be able to drive their vision and establish attainable goals.Those in this position may also lead promotions and marketing efforts to familiarize the public with the company's products and improve its reputation, and the market and competitors' products must be monitored to understand current trends and how to best improve the company's standing. When interacting with clients, they must be able to present the company as favorable over others, and they may also have budgets to be met in their daily duties. A bachelor's degree or higher in business administration is generally required for this position.

Roles & Responsibilities

As a National Account Manager with 9+ years of experience in Canada, your main responsibilities are:

  • Build and maintain strong relationships with key national accounts, ensuring their satisfaction and loyalty. Foster positive relationships with national accounts, addressing their needs and concerns promptly and effectively.
  • Develop and execute strategic account plans to drive revenue growth and achieve sales targets. Create comprehensive account plans that outline objectives, strategies, and tactics to maximize sales opportunities.
  • Collaborate with cross-functional teams to deliver exceptional customer service and support. Work closely with internal teams such as marketing, operations, and finance to ensure seamless execution and customer satisfaction.
  • Analyze market trends, competitors, and customer data to identify growth opportunities and develop targeted business strategies.

Qualifications & Work Experience

For a National Account Manager, the following qualifications are required:

  • Must have a successful history of managing national accounts and achieving sales targets, demonstrating expertise in relationship building and negotiation.
  • Should possess the ability to develop and implement strategic plans to maximize account growth, market share, and profitability, while keeping abreast of industry trends and competitor activities.
  • Excellent written and verbal communication skills are essential to effectively communicate with key stakeholders, understand customer needs, and present compelling business proposals.
  • Should have exceptional leadership and team management skills to oversee a team of account executives, providing guidance, mentoring, and fostering a collaborative work environment.

Essential Skills For National Account Manager

1

Accounting Fundamentals

2

Accounting Terminology

3

Advance Accounting

4

Management Accounting

5

Accounting Tools & Fundamentals

Skills That Affect National Account Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Forecasting

1%

Sales & Management

16%

Negotiation

19%

Managing Accounts

1%

Career Prospects

The role of a National Account Manager is crucial in overseeing and managing key accounts within Canada, drawing from their extensive 9+ years of experience. For professionals seeking alternative opportunities, here are four roles worth considering:

  • Senior Sales Manager: This role involves leading a team of sales professionals, developing sales strategies, and driving revenue growth for the organization.
  • Business Development Manager: A position focused on identifying new business opportunities, building partnerships, and expanding the company's market presence.
  • Key Account Director: This role entails managing strategic accounts, nurturing client relationships, and maximizing customer satisfaction and retention.
  • Regional Sales Director: A position responsible for overseeing sales activities in a specific region, developing sales targets, and implementing strategies to achieve business objectives.

How to Learn

According to Google, the projected growth of the National Account Manager role in the Canadian market is expected to be positive. Over the past 10 years, there has been steady growth in this job role, with an increasing demand for professionals in the field. With the expanding market and evolving business landscape, there are anticipated to be numerous employment opportunities for National Account Managers in the future.