Description

Generally, administrative services directors plan, implement, and coordinate supportive services for their organizations, while their specific responsibilities vary depending on the nature of their employers. Those who work for small businesses may have tasks such as keeping records, distributing mail, and planning and maintaining facilities.

Some administrative services directors are responsible for day-to-day operations of their organizations, such as budgeting human resources or managing assets or facilities, and they usually work in team environments. A high school diploma or GED is generally required of those working for smaller businesses; however, those who intend to work for large organizations should have at least a bachelor’s degree in accounting, business management, finance, human resources, or a related field. Prior work experience, including managerial experience, may also be required.

Aspiring administrative services directors should have exceptional interpersonal and leadership skills in order to supervise staff, delegate tasks, and follow up on their progress on a regular basis, as well as provide feedback to help employees improve their performance. Customer service experience, strong written and verbal communication skills, and proficiency in Microsoft Office products (Word, Excel, PowerPoint, Outlook) are also important. Although administrative services directors typically work in offices, some may be required to travel and work with outside parties such as community representatives and government officials.

Roles & Responsibilities

As an Administrative Services Director with 9+ years of experience in Canada, your main responsibilities include:

  • Oversee and manage administrative operations, ensuring efficient workflow and compliance with company policies and procedures. Streamline processes, allocate resources, and implement systems to enhance productivity and effectiveness.
  • Develop and implement strategic plans and objectives to meet organizational goals. Identify opportunities for improvement, analyze data, and make informed decisions to drive growth and success.
  • Manage a team of administrative staff, providing guidance, training, and performance evaluations. Foster a positive work environment, promote teamwork, and ensure high-quality service delivery.
  • Collaborate with other departments and external stakeholders, representing the organization and fostering positive relationships.

Qualifications & Work Experience

For an Administrative Services Director, the following qualifications are required:

  • Extensive experience in managing office operations and administrative processes, including budgeting, resource allocation, and workflow optimization.
  • Strong leadership skills to lead and supervise a diverse team of administrative staff, ensuring efficient day-to-day operations and fostering a positive work environment.
  • Excellent problem-solving abilities to identify and address operational challenges, implement effective solutions, and drive continuous improvement.
  • Proficient knowledge of relevant software applications and technology platforms to streamline administrative tasks, enhance productivity, and maintain data security.

Essential Skills For Administrative Services Director

1

Business Planning

2

Operations Management

3

Business Strategy

4

Leadership Skills

Career Prospects

The role of an Administrative Services Director is crucial in overseeing and managing administrative operations. With 9+ years of experience in Canada, professionals in this field can consider exploring alternative roles. Here are four options to consider:

  • Operations Manager: A role that involves overseeing day-to-day operations, managing resources, and optimizing processes to enhance efficiency and productivity.
  • Human Resources Manager: A position focused on managing employee relations, recruitment, training, and development, ensuring compliance with labor laws and company policies.
  • Facilities Manager: A role that involves managing and maintaining physical infrastructure, overseeing facility operations, and coordinating services to ensure a safe and functional work environment.
  • Project Manager: A position focused on planning, executing, and controlling projects, ensuring they are delivered within scope, budget, and timeline while meeting objectives and stakeholder expectations.

How to Learn

According to recent data from Google, the projected growth of the Administrative Services Director role in Canada shows a positive trend. Over the past 10 years, there has been a consistent increase in demand for professionals in this field. This growth can be seen through the availability of employment opportunities in various industries. It is expected that the number of employment opportunities for Administrative Services Directors will continue to rise in the future, indicating a promising career path in Canada.