Description

An administrative support specialist is responsible for a variety of duties in the office. An administrative support specialist may be in charge of scheduling meetings, making travel arrangements, and organizing any other work-related events. They may need to write letters and emails, answer calls, and deal with in-person visitors.

Computer skills are necessary, as most administrative support specialists must be able to perform word processing tasks, as well as type and run various company report. Administrative support specialists also must be able to sit for long periods of time, since most of the day is usually spent at a desk in front of the computer. It is important that the administrative support specialist maintain a positive demeanor, as the ability to work in a team environment will keep the office running smoothly.

The position of administrative support specialist may require a bachelors degree; however, many times, a high school degree will suffice. The administrative support specialist may be required to lift up to 25 pounds, as the need to lift and move filing boxes and other small- to medium-size packages may arise from time to time.

Roles & Responsibilities

As an Administrative Support Specialist with 0-3 years of experience in Canada, your main responsibilities include:

  • Managing and organizing office documents, including filing, scanning, and archiving, to ensure efficient record-keeping.
  • Assisting with scheduling appointments, meetings, and travel arrangements for executives and other staff members.
  • Providing general administrative support, such as answering phone calls, responding to emails, and maintaining office supplies.
  • Assisting in the preparation of reports, presentations, and other business documents to support the overall operations of the organization.

Qualifications & Work Experience

For an Administrative Support Specialist, the following qualifications are required:

  • Excellent organizational and time management skills to efficiently handle multiple tasks, prioritize work, and meet deadlines.
  • Proficient computer skills including knowledge of Microsoft Office Suite, with the ability to create documents, spreadsheets, and presentations.
  • Strong communication skills, both written and verbal, to interact with clients, colleagues, and stakeholders in a professional and courteous manner.
  • Attention to detail and accuracy in data entry, record-keeping, and documentation to ensure error-free and efficient administrative processes.

Essential Skills For Administrative Support Specialist

1

Office Management

2

Communication

3

Computer Proficiency

4

Scheduling

Skills That Affect Administrative Support Specialist Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Office 365

6%

Career Prospects

For an Administrative Support Specialist job role with 0-3 years of experience in Canada, there are several alternative roles worth considering. Here are four options:

  • Office Coordinator: A role that involves managing day-to-day operations, organizing schedules, coordinating meetings, and providing administrative support to various departments.
  • Customer Service Representative: A position focused on interacting with customers, addressing their inquiries and concerns, and ensuring a positive customer experience.
  • Data Entry Clerk: A role that involves accurately inputting and maintaining data, performing data analysis, and generating reports for the organization.
  • Human Resources Assistant: A position focused on assisting with recruitment, onboarding, and employee documentation, as well as supporting HR initiatives and programs.

How to Learn

The administrative support specialist role in Canada is expected to show steady growth in the job market. According to a 10-year analysis, the position is projected to experience a favorable increase in demand. With businesses increasingly relying on administrative support for smooth operations, this role is anticipated to remain in demand. The employment opportunities for administrative support specialists are expected to rise in the coming years due to the need for efficient administrative processes across various industries.