Description

A configuration management analyst is responsible for configuring various databases and technological infrastructures for their organization. This position is highly valuable in companies of all sizes, and these analysts generally work traditional business hours. The job is not physical in nature, but may be mentally challenging, and they may work individually or on teams with other analysts.CM analysts have a variety of responsibilities, including: designing and developing technological infrastructures; developing hardware, software, and various systems support structures; systems performance management; building database configuration; analyzing and maintaining various computer databases; recommending enhancements within technological systems; performing configuration verification tasks; conducting assessments regarding hardware and software configuration; implementing various changes within technological systems; training others within their department; and overseeing various organizational management procedures.A bachelor’s degree in a field such as computer science, engineering, or information systems and at least five years of work experience are generally required for this position, and some organizations may require additional training or certifications. Applicants should be expert critical thinkers and problem-solvers and have strong communication skills, as well as the ability to explain highly technical terms to those who may not have an in-depth understanding of the subject.

Roles & Responsibilities

As a Configuration Management CM Analyst with 6-9 years of experience in Canada, your main responsibilities include:

  • Implementing and managing the configuration management process, ensuring accurate and up-to-date documentation of all configuration items. You will be responsible for establishing and maintaining a robust configuration management system, ensuring that all relevant documentation and records are properly managed and updated.
  • Conducting configuration audits to verify compliance with established standards and procedures. You will perform regular audits to ensure that the configuration items and associated documentation adhere to the defined standards and procedures.
  • Collaborating with cross-functional teams to identify and resolve configuration-related issues and discrepancies. You will work closely with various teams to address any configuration-related problems, ensuring that all discrepancies are identified and resolved in a timely manner.
  • Providing guidance and training to junior CM analysts and other team members on configuration management best practices.

Qualifications & Work Experience

For a Configuration Management (CM) Analyst, the following qualifications are required:

  • Proficient knowledge in configuration management tools and practices, including version control, code repository management, and release management processes.
  • Strong problem-solving abilities to troubleshoot and resolve configuration-related issues, ensuring system stability and functionality.
  • Excellent attention to detail to accurately document and maintain configuration items, changes, and related artifacts.
  • Effective communication skills to collaborate with cross-functional teams, stakeholders, and vendors, fostering a cohesive and efficient configuration management process.

Essential Skills For Configuration Management (CM) Analyst

1

Enterprise IT Infrastructure

2

Database Systems

3

Program Management

Career Prospects

The role of a Configuration Management CM Analyst is crucial in ensuring efficient management of systems and processes. For professionals with 6-9 years of experience in Canada, here are four alternative roles to consider:

  • IT Project Manager: A position that involves overseeing and coordinating the execution of IT projects, ensuring timely delivery and adherence to quality standards.
  • Release Manager: A role focused on managing the release of software and applications, coordinating with development teams and stakeholders to ensure smooth deployment.
  • IT Service Manager: A position that involves managing IT services, ensuring service level agreements are met, and driving continuous improvement in service delivery.
  • Quality Assurance Manager: A role focused on ensuring software and systems meet quality standards, conducting audits, and implementing quality improvement initiatives.

How to Learn

The job role of Configuration Management (CM) Analyst in Canada is projected to have steady growth in the market. According to a 10-year analysis, the demand for CM Analysts is expected to increase, which will result in a significant number of employment opportunities in the future. It is not possible to include specific figures. However, it is clear that the CM Analyst role in Canada is expected to experience consistent growth and provide ample employment options.