Description

A field application engineer combines technical expertise with knowledge of sales techniques to improve sales and set new organizational objectives. Day-to-day tasks performed by these engineers include maintaining relationships with consultants, sub-contractors, inspectors, and potential clients on a regular basis. They also have to be capable of pitching their company, helping to grow sales and spread awareness. Internally, the field application engineer needs to audit and review protocols and procedures to ensure they are optimal for promoting growth in sales.Companies that hire field application engineers range from electrical companies to manufacturing companies, and most employers involve heavy use of technology with clients. Their work may be performed in both an indoor and outdoor environment, but they generally work mostly in an office environment. These engineers typically work during regular business hours, but overtime and flexibility for travel and projects may also be required at times. Some field application engineers may work independently without much contact aside from clients and partners, while others require extensive internal cooperation within a small team.The basic requirement for a position in this field is a bachelor's degree in an appropriate field that ensures a high level of specialized knowledge; additional education may be required or preferred. Relevant work experience - including management or supervising experience - is needed as well. Proven reliability and expertise, along with business and interpersonal skills, are crucial for this position. Field application engineers also must have proficiency with basic computer programs, organizational skills, and communication skills.

Roles & Responsibilities

As a Field Application Engineer with 6-9 years of experience in Canada, your main responsibilities include:

  • Collaborating with customers to understand their technical requirements and providing expert advice and support in the selection and implementation of appropriate solutions.
  • Conducting product demonstrations, technical trainings, and workshops to educate customers on the features and functionality of the company's products.
  • Troubleshooting and resolving complex technical issues, working closely with customers and internal teams to ensure timely resolution and customer satisfaction.
  • Participating in pre-sales activities, such as preparing technical proposals, conducting feasibility studies, and providing input for product development based on customer feedback.

Qualifications & Work Experience

For a Field Application Engineer, the following qualifications are required:

  • In-depth technical knowledge to understand and troubleshoot complex engineering systems and components.
  • Strong problem-solving skills to analyze customer requirements and provide tailored technical solutions.
  • Excellent communication abilities to effectively articulate technical information to both technical and non-technical stakeholders.
  • Project management skills to handle multiple projects simultaneously, ensuring timely delivery and customer satisfaction.

Essential Skills For Field Application Engineer

1

Troubleshooting

2

Electronics

3

Electrical Systems

Skills That Affect Field Application Engineer Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Designing

1%

Career Prospects

The role of a Field Application Engineer is crucial in ensuring effective customer support and technical expertise. For professionals with 6-9 years of experience in Canada, here are four alternative roles to explore:

  • Senior Technical Consultant: A role that involves providing advanced technical guidance and solutions to customers, collaborating with cross-functional teams, and leading complex projects.
  • Product Manager: A position focused on developing and managing product strategies, gathering customer feedback, and driving product enhancements and launches.
  • Technical Sales Engineer: A role that combines technical expertise with sales skills to identify customer needs, propose solutions, and drive revenue growth.
  • Solutions Architect: A position that involves designing and implementing comprehensive technical solutions, conducting system integrations, and providing technical guidance to clients.

How to Learn

According to recent data from Google, the Field Application Engineer role in Canada is projected to experience significant growth in the market. Over the past 10 years, this job role has steadily grown, with a positive outlook expected to continue in the future. With a promising market demand, it is anticipated that there will be ample employment opportunities available in the coming years for Field Application Engineers in Canada.