Description

A provider relations representative is responsible for building professional relationships with co-workers and physicians. This job requires one to visit with physicians on a regular basis and help them improve their business; this can range anywhere from sitting with him/her to discuss quarterly statistics to giving lectures to physicians in small groups. Those who are ideal for this position are extremely motivated and enthusiastic, and wake up every morning excited to go to work.A provider relations representative must be well-educated and have a very strong social network. Qualifications generally include a Bachelor’s degree in Health Care or a similar field. Those in this position should also have excellent communication and decision-making skills. Social networking is a huge part of becoming a provider relations representative; in order to make a business grow and succeed, one must be willing to share ideas with others. This job also requires a vast knowledge of computers, specifically Microsoft Word and Microsoft Excel. Knowing how to enter dates into Excel and crunch numbers is an absolute must for the position.Knowledge of other computer programs is a bonus, but not required. Furthermore, this position requires quite a bit of traveling, so a stable means of transportation is required. Lastly, provider relations representatives must be able to multitask and have multiple assignments completed quickly. They often have their hands full with work, but are always able to finish it on-time.

Roles & Responsibilities

As a Provider Relations Representative in Canada with 0-3 years of experience, your main responsibilities include:

  • Collaborating with healthcare providers to build and maintain strong relationships, ensuring effective communication and addressing any concerns or issues that may arise.
  • Conducting regular provider meetings and trainings to educate them on company policies, procedures, and new initiatives.
  • Assisting in the resolution of provider inquiries, claims disputes, and escalations, ensuring timely and accurate resolution.
  • Analyzing provider performance metrics and identifying areas for improvement, implementing strategies to enhance provider satisfaction and network quality.

Qualifications & Work Experience

For a Provider Relations Representative, the following qualifications are required:

  • Excellent interpersonal skills to build and maintain positive relationships with healthcare providers, ensuring effective communication and collaboration.
  • Strong problem-solving abilities to address and resolve provider inquiries, issues, and concerns in a timely and satisfactory manner.
  • Knowledge of healthcare regulations and policies to ensure compliance and adherence to industry standards while working with providers.
  • Exceptional organizational skills to manage provider contracts, maintain accurate records, and handle administrative tasks efficiently.

Essential Skills For Provider Relations Representative

1

Excellent Communication

2

Decision Making

3

Relationship Building

4

Social Networks

Career Prospects

The role of a Provider Relations Representative is crucial in maintaining relationships and facilitating communication between healthcare providers and insurance companies. For individuals with 0-3 years of experience in Canada, here are four alternative roles to consider:

  • Claims Coordinator: A position that involves processing and coordinating insurance claims, ensuring accuracy and timely reimbursement.
  • Customer Service Representative: A role focused on providing assistance and resolving inquiries from healthcare providers and policyholders.
  • Network Coordinator: A position that involves managing and expanding the network of healthcare providers, ensuring an adequate selection of providers for policyholders.
  • Provider Contract Analyst: A role that involves analyzing and negotiating provider contracts, ensuring compliance and optimizing reimbursement rates.

How to Learn

According to the available information, the job role of Provider Relations Representative in Canada is projected to experience significant growth in the market. A 10-year analysis suggests that employment opportunities for this role will continue to increase.