Description

General/operations managers are accountable for managing the business. They collaborate with the location staff and the upper management to oversee that the company's functions are met and the delivery of services. The general manager is responsible for all aspects of the business from cleanliness to a place and the stock that is brought in and is either transferred or sold. They are accountable for the deposit of cash and secure maintenance.

General managers also manage the budget of the store. They oversee the employees and employees in the supervisory roles and oversee promotions, wages and hiring. They also supervise other employees and establish training protocols to new hires. General managers are accountable to the regional and corporate management, and are involved in the development of strategies to ensure the success of the company. Since they are often in contact with clients or customers and clients, their skills in customer service are essential to the job.

General managers are responsible for the duties of entry-level positions, such as managing the cash register, maintaining up the area or dealing with issues with customer service all day. They are accountable for protecting assets and implementing innovative strategies to improve processes within the company. They create and enhance the company's policies to create an efficient and safe work environment. General managers also make sure that the workplace is compliant with all local and federal regulations and regulations.

General managers usually have a certain degree of higher education or experience. A bachelor's degree in business administration is usually the minimum requirement. Certain positions require supervisory experience with other employees or having experience in the field they'll be directing. Although some businesses may require different requirements, the majority of general managers work during the normal operating hours of business.

Roles & Responsibilities

As a General/Operations Manager with 0-3 years of experience in India, here are some main responsibilities:

  • Oversee the work of employees, assign tasks, and ensure efficient completion of projects.
  • Identify areas for improvement in operations and develop strategies to streamline processes and increase productivity.
  • Monitor and control budgets, allocate resources effectively, and optimize costs.
  • Maintain strong relationships with clients, address their concerns, and ensure customer satisfaction.

Qualifications & Work Experience

Major educational qualifications required for General / Operations Manager are:

  • Bachelor's education with a major in Business Management, Business Administration or a related field is required.
  • M.B.A. preferred.
  • Accreditation from the Institute of Certified Professional Managers (ICPM) preferred.

Essential Skills For General / Operations Manager

1

Leadership Management

2

Team Management

3

People Management

4

Project Management

5

Strategic Planning

6

Microsoft Excel

Skills That Affect General / Operations Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Leadership Management

5%

Team Management

72%

People Management

5%

Project Management

40%

Strategic Planning

374%

Customer Relationship Management

52%

Career Prospects

Some Alternative job roles available for General / Operations Manager are:

  • Operations Executive: Executes and oversees operational tasks and strategies to achieve optimal business performance.
  • Senior Operations Executive: Leads and supervises operational teams, implementing efficient processes to increase productivity and profitability.
  • Operations Manager: Plans, organizes, and monitors operations, ensuring smooth workflow and successful achievement of organizational goals.

How to Learn

The role of General/Operations Manager in India is projected to witness significant growth in the market. Based on a 10-year analysis, employment opportunities for this position are expected to increase. According to the latest data points available from Google, the demand for General/Operations Managers in India is on the rise due to expanding industries and businesses. This growth is fueled by the country's focus on economic development and industrialization. With increasing investment and globalization, there will be a substantial number of employment opportunities available for General/Operations Managers in India in the future.