Description

Network technicians work with vendors, programmers, and customers to aid with installation and troubleshooting needs. Some other key tasks that network technicians perform include (but are not limited to): troubleshooting hardware, software and network problems; configuring and installing operating systems; training users; installing and troubleshooting network cable infrastructure; and writing scripts and creating files to enhance operating systems. Network technicians should possess the following abilities: being able to effectively troubleshoot a wide range of problems; multitask; communicate well in person and over the phone with vendors and customers (who will inevitably have varying degrees of knowledge in the network technician's field); the ability to stay organized and prioritize tasks; and the ability to work alone and to work well with others.Network technicians typically work indoors and can work for companies in a wide range of fields. The minimum educational qualifications for network technicians usually include an associate's or bachelor's degree and two years of related work experience. Depending on the job offer, network technicians may need a degree in a specific area, such as computer science, engineering or another field. Some companies may also require their technicians to hold a valid driver's license when their job position entails driving a company vehicle to jobs and work sites. Schedules and work hours vary from company to company, but in general, network technicians will work a standard Monday through Friday work week.

Roles & Responsibilities

As a Network Technician with 6-9 years of experience in Canada, your main responsibilities include:

  • Perform advanced troubleshooting and resolution of network issues, ensuring minimal downtime for users. Identify and resolve complex network problems to maintain smooth network operations.
  • Design and implement network infrastructure upgrades and expansions to meet evolving business needs. Plan and execute network upgrades and expansions to enhance performance and accommodate growth.
  • Monitor network performance and security, proactively identifying and resolving vulnerabilities and threats. Monitor network activity, detect potential security risks, and take necessary measures to ensure network security.
  • Provide mentorship and guidance to junior technicians, sharing knowledge and best practices.

Qualifications & Work Experience

For a Network Technician, the following qualifications are required:

  • In-depth knowledge of networking concepts, protocols, and technologies, such as TCP/IP, LAN, WAN, routers, switches, and firewalls.
  • Strong troubleshooting skills to identify and solve network issues, including connectivity, performance, and security problems.
  • Proficiency in network configuration and administration, including the ability to set up and maintain network devices and systems.
  • Excellent communication skills to effectively communicate with clients, colleagues, and vendors, providing technical support and resolving network-related queries.

Essential Skills For Network Technician

1

Troubleshooting

2

Network Administration

3

Virtual Networking

4

Active Directory

5

Technical Support

6

Telecommunication Law

Skills That Affect Network Technician Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

CCIE Routing & Switching

25%

CISCO Network Certification

15%

Career Prospects

The role of a Network Technician is crucial in maintaining smooth network operations. With 6-9 years of experience in Canada, professionals in this field can explore several alternative roles. Here are four options to consider:

  • Network Engineer: A position with more advanced responsibilities, including designing, implementing, and managing network infrastructure.
  • IT Manager: A role focused on overseeing the overall IT operations, including network management, security, and system administration.
  • Cybersecurity Analyst: A position that involves protecting network systems from potential threats, identifying vulnerabilities, and implementing security measures.
  • Systems Administrator: A role that includes managing and maintaining computer systems, servers, and network infrastructure to ensure optimal performance.

How to Learn

The job role of Network Technician in Canada is projected to experience steady growth in the market. According to the 10-year analysis, there is an increasing demand for professionals in this field, with a positive trend in the number of employment opportunities. As per the latest data from Google, the projected growth rate for Network Technicians in Canada is estimated to be around 9% from 2020 to 2030. This indicates a promising future for individuals pursuing this career path, with numerous opportunities expected to be available in the coming years.