Description

The position of a general manager requires leadership qualities and the ability to oversee a business and lead a team of employees. General manager positions can vary greatly, as most places of employment require some sort of management position, but the job's main requirements are the ability to run various tasks throughout the day, motivate others, and be responsible for a team of staff.Depending on the employer, most general managers work indoors in an office setting doing paperwork, creating schedules for employees, checking inventory, ordering more products, and speaking with customers directly. They can also expect to take over an employee's shift if the business is under-staffed on a given day. This job requires a great deal of mental work, as hiring a staff of unwilling employees can make the work environment difficult.General managers are responsible for not only hiring their staff, but firing as well, and physical labor is required in most positions in order to understand their employees' jobs inside and out and be able to work long hours. Managers are also responsible for training their staff and making sure they are able to run the operation while the manager focuses on larger matters. A high school diploma, many years of work experience, and leadership qualities are necessary for this position, and some employers may require an associate's degree or higher in a business-related field.

Roles & Responsibilities

As a General Manager with 9+ years of experience in Hong Kong, your main responsibilities include:

  • Oversee daily operations, ensuring smooth workflow, and efficient utilization of resources.
  • Develop and implement strategic plans to achieve business objectives, drive growth, and maximize profitability.
  • Lead and mentor a team of employees, providing guidance, performance evaluations, and fostering a positive work environment.
  • Establish and maintain strong relationships with clients, stakeholders, and business partners to enhance business opportunities and promote customer satisfaction.

Qualifications & Work Experience

For a General Manager, the following qualifications are required:

  • Proven leadership experience to effectively manage and inspire a team, setting clear goals and driving performance.
  • Strong strategic planning and problem-solving skills to make informed decisions and overcome challenges.
  • Excellent communication and interpersonal abilities to build relationships with stakeholders, negotiate contracts, and represent the organization.
  • Solid financial acumen to manage budgets, analyze financial reports, and make sound financial decisions that align with organizational goals.

Essential Skills For General Manager

1

Leadership Management

2

Leadership Skills

3

Leadership Communication

Skills That Affect General Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Operations Management

27%

People Management

22%

Career Prospects

The role of a General Manager is crucial in overseeing operations and leading teams effectively. With 9+ years of experience in the hospitality industry, professionals can consider exploring alternative roles. Here are four options to consider:

  • Operations Director: A role with broader responsibilities, including managing and optimizing various departments within an organization.
  • Business Development Manager: A position focused on identifying new opportunities, building relationships with clients, and driving revenue growth.
  • Human Resources Manager: A role that involves managing employee relations, recruitment, training, and ensuring compliance with labor laws.
  • Regional Sales Manager: A position focused on leading a team of sales professionals, developing sales strategies, and achieving revenue targets.

How to Learn

The General Manager role in Hong Kong is projected to witness substantial growth in the market. Based on a 10-year analysis, the job role has shown a consistent upward trend, indicating ample opportunities for career progression. According to Google data, employment opportunities for General Managers are expected to increase significantly in the coming years. It is evident that this position holds strong potential for growth and offers a promising outlook for job seekers in the region.