Description

The position of a general manager requires leadership qualities and the ability to oversee a business and lead a team of employees. General manager positions can vary greatly, as most places of employment require some sort of management position, but the job's main requirements are the ability to run various tasks throughout the day, motivate others, and be responsible for a team of staff.Depending on the employer, most general managers work indoors in an office setting doing paperwork, creating schedules for employees, checking inventory, ordering more products, and speaking with customers directly. They can also expect to take over an employee's shift if the business is under-staffed on a given day. This job requires a great deal of mental work, as hiring a staff of unwilling employees can make the work environment difficult.General managers are responsible for not only hiring their staff, but firing as well, and physical labor is required in most positions in order to understand their employees' jobs inside and out and be able to work long hours. Managers are also responsible for training their staff and making sure they are able to run the operation while the manager focuses on larger matters. A high school diploma, many years of work experience, and leadership qualities are necessary for this position, and some employers may require an associate's degree or higher in a business-related field.

Roles & Responsibilities

As a General Manager with 6-9 years of experience in Hong Kong, your main responsibilities include:

  • Overseeing day-to-day operations, ensuring smooth functioning of all departments, and promoting effective communication among teams.
  • Developing and implementing business strategies to achieve organizational goals, including financial growth, market expansion, and customer satisfaction.
  • Leading and managing a diverse team, providing guidance, support, and mentorship to maximize employee performance and productivity.
  • Building and maintaining strong relationships with key stakeholders, including clients, suppliers, and government authorities, to foster business partnerships and drive growth.

Qualifications & Work Experience

For a General Manager, the following qualifications are required:

  • Proven leadership experience to effectively manage and inspire a team, setting clear goals and driving performance.
  • Strong strategic planning and problem-solving skills to make informed decisions and overcome challenges.
  • Excellent communication and interpersonal abilities to build relationships with stakeholders, negotiate contracts, and represent the organization.
  • Solid financial acumen to manage budgets, analyze financial reports, and make sound financial decisions that align with organizational goals.

Essential Skills For General Manager

1

Leadership Management

2

Leadership Skills

3

Leadership Communication

Career Prospects

The role of a General Manager is crucial in overseeing operations and ensuring the smooth functioning of an organization. For professionals with 6-9 years of experience in the hospitality industry, there are several alternative roles worth considering. Here are four options to explore:

  • Operations Manager: A position that focuses on managing day-to-day operations, improving efficiency, and maximizing productivity across departments.
  • Sales Manager: A role that involves leading sales teams, developing strategies to increase revenue, and building strong client relationships.
  • Human Resources Manager: A position that entails overseeing all aspects of HR, including recruitment, employee relations, training, and performance management.
  • Marketing Manager: A role centered around developing marketing strategies, conducting market research, and implementing promotional campaigns to drive business growth.

How to Learn

The General Manager role in Hong Kong is projected to witness substantial growth in the market. Based on a 10-year analysis, the job role has shown a consistent upward trend, indicating ample opportunities for career progression. According to Google data, employment opportunities for General Managers are expected to increase significantly in the coming years. It is evident that this position holds strong potential for growth and offers a promising outlook for job seekers in the region.