A senior operations manager gives supervision to a group of employees, offering supervision and training to ensure that the company's operations are running smoothly. They establish procedures, give details to supervisors, such as the senior vice-presidents and come up with strategies to increase productivity. They are required to provide constructive feedback to employees under them, as well receiving the feedback of supervisors, and integrate it into their work. The top operations manager usually is employed during normal working hours, however they might have to work on weekends and nights in order to meet the needs of their employer.
A senior manager of operations requires an undergraduate degree, but a master's degree is typically preferable. Typically, three to eight years of experience are needed. An understanding of the field of work and strong communication skills are essential.