Careervira Logo
Careervira Logo

USD $

Courses

Roles & Skills

Lists

Learn Paths

Career Paths

Navigating the Desktop Support Engineer Landscape in India with Step-by-Step Career Guide

Career Guide

Navigating the Desktop Support Engineer Landscape in India with Step-by-Step Career Guide

04 December 2023

blur

Elevating Your Career with Comprehensive Desktop Support Engineer Career Guide

Features

ALL LEVEL

Table of Contents

  • 1. Desktop Support Engineer Career Guide: Introduction

  • 2. What is Desktop Support Engineer?

  • 3. Roles and Responsibilities

  • 4. Prerequisites

  • 5. Essential Skills for Desktop Support Engineer

  • 6. Industry Outlook

  • 7. Top Courses To Master Desktop Support Engineer

  • 8. Summary

Elevating Your Career with Comprehensive Desktop Support Engineer Career Guide

Desktop Support Engineer Career Guide: Introduction

The career guide provides a detailed roadmap of Desktop Support Engineer position, part of the Architecture & Engineering industry within the India that offers potential career growth.

What is Desktop Support Engineer?

A Desktop Support Engineer manages the hardware and software of a company's employees. They work with a team of technical experts, ensuring that all the employees can access the technology to complete their tasks.

Some of the typical roles of a Desktop Support Engineer are listed below:

  • Computer Operator: Customize desktop applications to meet user needs. Works on completing tasks according to the given instructions.
  • Help Desk Technician: Walk customers through installing applications, respond to their queries and fix technical issues.
  • Desktop Support Specialist: Install and run programs, look for updates and provide technical support.

Roles and Responsibilities

Responsibilities of a Desktop Support Engineer in India:

  • Troubleshooting and resolving hardware and software issues: Identifying and fixing technical problems related to desktops, laptops, peripherals, and applications.
  • Installation and configuration: Setting up and configuring computer systems, software, and peripheral devices.
  • User support and training: Providing assistance and training to end-users regarding computer usage, software applications, and troubleshooting techniques.
  • Network connectivity: Ensuring network connectivity and resolving network-related issues.
  • System upgrades and maintenance: Conducting system upgrades, preventive maintenance, and security patches.
  • Documentation and reporting: Creating documentation, maintaining records, and generating reports on support activities.
  • Incident management: Managing and resolving incidents, adhering to service-level agreements (SLAs) to minimize downtime and maximize user satisfaction.
  • Remote support: Providing remote assistance to users and resolving technical problems remotely.

Prerequisites

Prerequisite for a Desktop Support Engineer

Educational Qualifications

Top Professional Certifications

Work Experience and Internship

Tools Knowledge required

Essential Skills for Desktop Support Engineer

Essential skills that can help you prosper as Desktop Support Engineer:

1.

Windows System

2.

Active Directory

3.

Office Management

4.

Technical Support

Salary Insights

Mid Career

Early Career

Late Career

View Detailed Salary Insights

Industry Outlook

It's a great idea to pursue a career as a desktop support engineer, as there will be a huge growth in employment because of the complexity of computer systems and the need for technical support in various industries. There will be a huge demand for desktop support engineers as most companies have started implementing cloud computing.
A support engineer's employment opportunities are projected to grow 11% between 2016 and 2026, exceeding the national average for technical occupations.
A desktop support engineer in India can earn between ₹1 Lakh to ₹3 Lakh depending on their company and experience.

Top Courses To Master Desktop Support Engineer

If you are prepared to advance your learning journey towards becoming a Desktop Support Engineer, you have arrived at the ideal destination! Outlined below are the leading courses that can facilitate a prosperous vocational journey for you

Summary

A Desktop Support Engineer manages the hardware and software of a company's employees and ensures all employees have access to the technology they need. Some typical roles include Computer Operator, Help Desk Technician, and Desktop Support Specialist. In India, alternative roles for this job include IT Technician, Network Administrator, Help Desk Support Specialist, and System Administrator. Pursuing a career as a desktop support engineer is a good idea due to the complex nature of computer systems and rising demand for technical support, with employment opportunities set to grow 11% between 2016-2026. In India, a desktop support engineer can earn between ₹1-₹3 Lakh depending on their experience and company.

Features

ALL LEVEL

Table of Contents

  • 1. Desktop Support Engineer Career Guide: Introduction

  • 2. What is Desktop Support Engineer?

  • 3. Roles and Responsibilities

  • 4. Prerequisites

  • 5. Essential Skills for Desktop Support Engineer

  • 6. Industry Outlook

  • 7. Top Courses To Master Desktop Support Engineer

  • 8. Summary

Home
Search
Wishlist