Case Study: Analyzing Customer Churn in Tableau

Are you willing to put your Tableau skills to use in real-world data? Reduce customer churn is a priority for subscription-based businesses. This Tableau case study will examine a data set from Databel, a telecom company. It will also analyze the churn rates. Analyzing Churn is more than just knowing the churn rate. It's about understanding why customers are churning so fast and how to decrease it. These questions can be answered by creating calculated fields in Tableau and using various visualizations such as scatter plots and dual-axis graphs. By using filters and parameters to make your graphs more dynamic, you can combine all the data into a story that shares your insights.