Course Features
Duration
4 weeks
Delivery Method
Online
Available on
Limited Access
Accessibility
Mobile, Desktop, Laptop
Language
English
Subtitles
English
Level
Beginner
Effort
3 hours per week
Teaching Type
Self Paced
Course Description
Course Overview
International Faculty
Post Course Interactions
Instructor-Moderated Discussions
Skills You Will Gain
What You Will Learn
Build a culture of customer service
Facilitate effective meetings
Inspire and evaluate employee performance
Manage team communication and conflict
Course Instructors
Brenda Bailey-Hughes
Professor at Indiana University Kelley School of Business
Brenda Bailey-Hughes is an award-winning faculty member with the nationally ranked Kelley School of Business at Indiana University where she teaches communication and leadership courses.Brenda specia...
Ray Luther
Professor at Indiana University Kelley School of Business
Ray Luther, PCC, is a senior lecturer of management and the executive director for the Partnership for Coaching Excellence and Personal Leadership at the Kelley School of Business, Indiana University...
Tatiana Kolovou
Professor at Indiana University Kelley School of Business
Tatiana Kolovou, MBA is a three time trustees teaching award Senior Lecturer at the Kelley School of Business, Indiana University. She teaches Business Communication and Cross Cultural Communication ...