Interpersonal Skills: Understanding Empathy

Empathy is a core component of emotional intelligence. It helps us to communicate our ideas in a way that makes sense to others, and it helps us understand others when they communicate with us. Empathy is one of the key building blocks of great social interaction. But how do you get empathy? How do you understand what someone else is feeling if that isn't happening automatically? How can you work with emotions more effectively? A lot is talked about regarding empathy, but there is very little practical support to help you to understand empathy and help you to develop your skills in empathy. By completing this course, you will be able to Define empathy Recognise the intelligence in empathy Describe the way the brain works and how it works with thinking and empathy Describe ways to demonstrate empathy Identify empathy through non-verbal signals and body language Explain the importance of