Description

Technical operations managers are an executive position within the department that is responsible for technical aspects of the company. They are accountable for coordinating, planning and executing the technical procedures from beginning to end. The technical operations manager is accountable to ensure the technical objectives of the organization and addressing any potential future needs. They also have the responsibility of making sure that the entire staff adheres to the strict the guidelines for operational and project management.

Technical operations managers collaborate with a variety of technical personnel, which includes project managers, engineers and even external clients. As a leader post, technical operations managers are accountable to provide guidance and advice to technical personnel in moments of uncertainty. This demands that the technical operations managers be skilled communicators and team builders. Technical operations managers typically operate in offices during normal working hours. The work schedules on weekends and overtime may be necessary deadlines or to perform other essential tasks.

The requirements for technical operations managers differ between companies, but the most basic requirements typically include a bachelor's education in computing science or the field of information technology (IT) Project management, or a related field of technology. In addition to the education background, future technical managers typically possess at least 4 to 5 years' experience in a leadership position that involves technical aspects. Other qualifications, like technical certifications, might be required by certain companies.

Roles & Responsibilities

Within the context of the Technical Operations Manager, employees are expected to fulfill the following roles and responsibilities in order to make meaningful contributions towards organizational success.

  • The Technical Operations Manager is responsible for managing and maintaining the hardware and software infrastructure, ensuring that it is stable, reliable, and meets performance expectations.
  • The Technical Operations Manager must monitor the infrastructure to identify issues with performance, functionality and security, respond to incidents in a timely manner, troubleshoot root causes and suggest improvements to prevent recurrence.
  • The Technical Operations Manager is responsible for leading, coaching and managing technical teams. He/she supervises team members, provides technical guidance and support when needed, and ensures team members stay focused on tasks and deliverables.
  • The Technical Operations Manager is responsible for designing, building, and maintaining technical systems that meet business needs.

Qualifications & Work Experience

As a Technical Operations Manager with 3-6 years of experience in India, there are a few key qualifications you must possess. These include:

  • Strong technical skills: You should have a firm grasp on the technical aspects of the job. You'll be responsible for overseeing the technical team, so you should be able to direct and advise them as needed.
  • Leadership ability: A Technical Operations Manager must be a strong leader and motivator. You will be responsible for managing a team of technical professionals, and will need to keep them motivated, focused and working effectively.
  • Excellent communication: Communication skills are a must-have for this position. You will need to communicate with technical and non-technical stakeholders regularly, so you must be able to convey complex ideas in a clear and concise manner.
  • Adaptability: You should be able to adapt to changes and be proactive in identifying areas for improvement, to keep the team functioning at the highest level possible.

Essential Skills For Technical Operations Manager

1

Technical Management

2

Leadership Management

3

Operations Management

4

Business Management

Career Prospects

Here are four alternative roles similar to Technical Operations Manager:

  • Systems Administrator: responsible for the day-to-day management of an organization's computer systems and servers.
  • Network Operations Center (NOC) Manager: oversees the maintenance, performance, and troubleshooting of an organization's IT networks and systems.
  • DevOps Engineer: bridge the gap between development and operations teams, assisting with software releases, automation, and infrastructure management.
  • Cloud Operations Engineer: responsible for the deployment, maintenance, and monitoring of cloud-based applications and infrastructure.

How to Learn

According to the latest data, the role of Technical Operations Manager in India is projected to experience significant growth in the market. Over the past 10 years, there has been a steady rise in demand for professionals in this position. The increasing complexity of technology-driven industries and the expansion of markets have contributed to the creation of more employment opportunities in the field. Analysts predict that this trend will continue in the future, providing ample job openings for Technical Operations Managers across India. These findings are based on the latest data points available from Google.