Description

Sales operations analysts assists to increase sales by identifying areas of expansion and improvements. They employ methods like analysing key metrics, coordinating with accounting, sales as well as marketing departments to design and implement solutions; and working with regional, local as well as national and global sales teams to ensure that sales targets are achieved promptly and in accordance with the standards and regulations. They also prepare reports that are based on their research of sales data and then present the data to other employees in the organization and the management. Sales operation analysts may also be required to contact clients via email, in person or over the phone to establish and maintain sales relations.

Sales operations analysts typically is in high-pressure environments where they are accountable for multiple tasks at a time and this makes their ability to be multi-tasking and solve issues quickly essential. Pay attention to details and meeting deadlines are also essential. Analysts must be proficient in basic computer programs. Sales operations analysts typically work during working hours in a office setting.

The majority of employers require potential sales operations analysts to have at least a bachelor's level in finance, business administration or another related area. Additionally, a lot of employers require that applicants have previous experience of working within a sales operation setting.

Roles & Responsibilities

As a Sales Operations Analyst with 3-6 years of experience in India, here are some main responsibilities:

  • Assisting sales teams with tools, training, and processes to improve efficiency and effectiveness.
  • Analyzing sales data and performance metrics to identify trends, patterns, and opportunities for improvement.
  • Collaborating with sales teams to develop accurate sales forecasts and strategic plans.
  • Managing and optimizing the customer relationship management system to ensure accurate and up-to-date information for sales teams.

Qualifications & Work Experience

Major educational qualifications required for Sales Operations Analyst are:

  • A bachelor's degree of business administration, or in a related field is required; a master's degree is preferred.
  • Great communication abilities, both in writing and written.
  • Experience with database and statistical software.
  • Skills in project and consulting.
  • Excellent analytical and problem-solving abilities.
  • Excellent multitasking and ability to manage time.

Essential Skills For Sales Operations Analyst

1

Data Management

2

Data Analysis

3

Customer Relationship Management

Skills That Affect Sales Operations Analyst Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Data Management

10%

Data Analysis

1%

Customer Relationship Management

12%

Career Prospects

Some Alternative job roles available for Sales Operations Analyst are:

  • Senior Operations Analyst: Analyzes and evaluates operations data to drive improvements and optimize processes.
  • Lead Operations Analyst: Guides and directs a team of operations analysts to achieve departmental objectives.
  • Principal Operations Analyst: Holds a top-level position, overseeing the overall analysis and strategy for operations.
  • Associate Director of Operations: Assists in directing and managing operational activities and initiatives.
  • Director of Operations: Leads and oversees the operations function, ensuring efficiency and effectiveness.
  • Vice President of Operations: Holds a high-ranking executive position, leading and managing the operations division.

How to Learn

The Sales Operations Analyst role in India is expected to witness significant growth in the market. According to the 10-year analysis, this position is projected to expand steadily, with increasing demand in various industries. Google's data points suggest a strong upward trend for this job role, indicating ample employment opportunities will be available in the future. The precise number of opportunities available may vary, but with the rising importance of data analysis and sales optimization, the Sales Operations Analyst position promises a promising and robust growth trajectory in India's job market.