Description

Accounts receivable specialists have many different roles which revolve around collecting information on both customer and company accounts. They also ensure that company policies pertaining to spending money are adhered to and determine which accounts should be referred to a collection agency.

A high school diploma is a minimum requirement for this position, and college credits in mathematics and business-related subjects are highly beneficial. At least two years of accounting experience in an office setting may also be required by employers. Accounts receivable specialists must have strong communication skills in order to work well with customers and other employees, and they must also be able to multi-task and manage their time well for success. Microsoft Office proficiency is also required in order to use Excel and Word, and this is typically a full-time job in an office which requires little to no travel. It is sometimes considered a middle-management position, as these specialists have employees working both above and below them in the company's hierarchy.

Roles & Responsibilities

As an Accounts Receivable Specialist with 3-6 years of experience in Singapore, your main responsibilities include:

  • Manage and maintain accurate customer accounts, ensuring timeliness and completeness of payments, and resolving any billing discrepancies promptly.
  • Monitor aging accounts to identify and follow up on outstanding payments, engaging with customers to secure timely collection and negotiate payment plans as necessary.
  • Collaborate with internal departments to resolve customer queries, clarifying invoice details, and addressing any issues related to credit, billing, or collections.
  • Generate financial reports, including accounts receivable aging, cash flow projections, and collection analysis, providing insights into the overall financial health of the organization.

Qualifications & Work Experience

For an Accounts Receivable Specialist job role, the following qualifications are required:

  • Proficient knowledge of accounting principles and procedures to accurately process and reconcile customer accounts, ensuring timely collection and accurate recording of payments.
  • Strong attention to detail and problem-solving skills to identify discrepancies, resolve billing issues, and follow up on outstanding balances effectively.
  • Excellent communication and interpersonal skills to interact with customers, internal teams, and external stakeholders, providing exceptional customer service and facilitating effective resolution of payment-related inquiries or disputes.
  • Familiarity with accounting software systems and proficiency in using spreadsheets to maintain accurate and up-to-date accounts receivable records.

Essential Skills For Accounts Receivable Specialist

1

Financial Accounting

2

Customer Billing

Skills That Affect Accounts Receivable Specialist Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Financial Accounting

10%

Customer Billing

10%

Career Prospects

The role of an Accounts Receivable Specialist is crucial in maintaining effective financial operations and cash flow management. With 3-6 years of experience in Singapore's finance industry, professionals can explore several alternative roles. Here are following options to consider:

  • Senior Accountant: This role entails more extensive responsibilities, such as financial reporting and regulatory compliance.
  • Treasury Manager: As a Treasury Manager, the focus is on managing cash and liquidity requirements, including forecasting, risk management, and investment activities.
  • Procurement Manager: This role involves managing supplier relationships, negotiating contracts, and overseeing purchasing processes.
  • Financial Analyst: As a Financial Analyst, the primary responsibility is to monitor financial performance, develop forecasts, and provide insights to support strategic decision-making.

How to Learn

The Accounts Receivable Specialist role in Singapore is projected to experience significant growth in the market. Over the past 10 years, the job role has seen a steady increase in demand and importance. With the rise of the digital economy and globalization, companies are increasingly focusing on streamlining their financial processes, including managing accounts receivable. This has led to a higher demand for skilled professionals in this field. Looking ahead, the future looks promising for Accounts Receivable Specialists in Singapore, with a predicted increase in employment opportunities due to the continued growth of businesses and the need for effective financial management.