Description

Administrative assistants are employed in a very wide range of fields and provides various types administrative assistance to employees. Depending on the workload, they may be trusted with carrying out tasks for one or many individuals within a department, and cross-department work is sometimes necessary. The tasks they perform vary greatly depending on who they assist; when working for individuals, tasks may be personal in nature, such as running errands and fulfilling tasks as they are assigned.

Often, administrative assistants also have secretarial duties, such as accounting, data entry, billing, inventory, record-keeping, correspondence, and sales, so strong typing skills (including 10-key) and familiarity with Microsoft Office programs are very important. They may also work directly with customers and perform customer service tasks, such as those of a receptionist. For specialized work such as accounting, they may need to demonstrate relevant past experience. Some positions also require candidates to be familiar with particular software depending on the duties of the job.

Strong interpersonal skills are important for this position in order to work well with both customers and employees. A minimum of a high school diploma is generally required for this position, and some employers may prefer applicants who have an associate’s degree or higher. Administrative assistants generally work in office environments during traditional business hours, while some do work from home.

Roles & Responsibilities

With over 9 years of experience as an Administrative Assistant in Singapore, your main responsibilities include:

  • Manage executive calendars, schedule appointments, and coordinate meetings effectively.Organize and maintain calendars for executives, ensuring all appointments and meetings are scheduled accurately.
  • Handle sensitive and confidential information with utmost discretion.Maintain confidentiality while handling sensitive documents and information to ensure data security.
  • Prepare and distribute official correspondence, reports, and presentations.Generate and distribute various forms of official communication, such as reports and presentations, while ensuring accuracy and professionalism.
  • Provide excellent customer service by responding to inquiries, resolving issues, and managing stakeholders' needs.

Qualifications & Work Experience

For an Administrative Assistant job role, the following qualifications are required:

  • The candidate should have strong knowledge of computer applications and software, including word processing, spreadsheet management, and email communication. This skill is essential for managing administrative tasks efficiently.
  • An Administrative Assistant needs to handle a wide range of responsibilities, such as managing appointments, arranging meetings, and maintaining records. Strong organizational skills are required to prioritize tasks, meet deadlines, and ensure smooth day-to-day operations.
  • Clear and concise communication is crucial in an administrative role. The candidate should possess excellent verbal and written communication skills to interact with colleagues, clients, and stakeholders professionally and effectively.
  • An eye for detail is essential for an Administrative Assistant as they often handle sensitive information and perform tasks that require accuracy.

Essential Skills For Administrative Assistant

1

Office 365

2

Office Management

3

Data Entry

4

Microsoft Excel

5

Customer Service

6

Word

Skills That Affect Administrative Assistant Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Office 365

14%

Office Management

23%

Data Entry

21%

Microsoft Excel

2%

Customer Service

19%

Word

3%

Career Prospects

With 9+ years of experience as an Administrative Assistant in Singapore, there are several alternative job roles to consider. Here are following options to explore:

  • Office Manager: A role that involves overseeing administrative operations, managing staff, and ensuring smooth workflow within the office environment.
  • Human Resources Coordinator: A position focused on managing employee relations, recruitment, onboarding, and HR administrative tasks.
  • Executive Assistant: A role that supports high-level executives by managing their schedules, organizing meetings, and handling administrative tasks.
  • Project Coordinator: A position that involves coordinating project activities, managing timelines, and ensuring efficient communication among team members.

How to Learn

The job role of an Administrative Assistant in Singapore is expected to experience steady growth in the market. Over the past 10 years, the demand for this position has been consistently high. With the increasing number of businesses and organizations in Singapore, the need for administrative support is set to continue growing. In the future, employment opportunities for Administrative Assistants are projected to be plentiful. The expanding economy and the rise of new industries contribute to the positive outlook for this role. According to available data from Google, the job outlook for Administrative Assistants in Singapore remains optimistic.