Description

A human resource (HR) officer helps an organization develop, improve, and implement policies related to employees. They make sure that each employee is properly trained for his or her work and posseses the skills needed for the job. Some areas that the HR officer oversees include conditions of employment, diversity, accessibility, negotiations with external agencies, pay, and recruitment. HR officers must have an excellent understanding of their company to find the right candidates for job openings. HR officers typically work in an office setting during regular business hours, although some overtime may be required.

Candidates for an HR position must have business and management skills, excellent organization, knowledge of computers and computerized payroll programs, and a record of human resources work. They must also be able to explain to employees the rules and regulations of the company, as well as possess excellent negotiation and communication skills. Being fluent in another language can also be helpful for HR officers in companies with multilingual clients or employees. Most companies look for HR officers who possesses training from CPID (Chartered Institute of Personnel and Development).

Roles & Responsibilities

With over 9+ years of experience in Singapore, the main responsibilities of an HR Officer include:

  • Oversee recruitment and selection processes, conduct interviews, and evaluate candidates based on job requirements. Ensuring efficient recruitment, evaluating candidates in line with job criteria and conducting interviews.
  • Develop and implement HR policies and procedures to ensure compliance with labor laws and regulations. Establishing guidelines, procedures, and policies to comply with labor laws and regulations.
  • Manage employee relations, address grievances, and facilitate conflict resolution. Handling employee relations, resolving conflicts, and addressing grievances.
  • Coordinate employee training and development programs to enhance skills and performance.

Qualifications & Work Experience

For a Human Resources (HR) Officer job role, the following qualifications are required:

  • Strong knowledge of employment laws and regulations to ensure compliance in all HR operations, including recruitment, employee relations, and performance management.
  • Excellent interpersonal skills to effectively communicate with employees at all levels and build positive working relationships.
  • Proficiency in HR software and systems to manage employee records, benefits administration, and payroll processing efficiently.
  • Demonstrated problem-solving abilities to address employee issues and conflicts, providing fair and effective resolutions while maintaining confidentiality.

Essential Skills For Human Resources (HR) Officer

1

Database Management

2

Compensation & Benefits

3

Training

4

Office Management

5

Performance Management

6

SAP

Career Prospects

The role of a Human Resources HR Officer with 9+ years of experience in Singapore is vital for effective workforce management. For professionals seeking alternative positions, here are following options worth considering:

  • HR Manager: A more senior role involving strategic planning, policy development, and leading a team of HR professionals.
  • Talent Acquisition Specialist: Focused on attracting, recruiting, and onboarding top talent for the organization.
  • Learning and Development Manager: Responsible for designing and implementing training programs to enhance employee skills and knowledge.
  • Employee Relations Specialist: A role that focuses on managing employee grievances, fostering positive workplace relationships, and ensuring compliance with labor laws.

How to Learn

The job role of Human Resources (HR) Officer in Singapore is expected to experience steady growth in the market. Over the past 10 years, the demand for HR Officers has consistently increased due to the evolving business landscape and emphasis on talent management. With Singapore being a key regional business hub, the need for skilled HR professionals is projected to rise further. According to recent data from Google, the employment opportunities for HR Officers in the future are expected to be abundant, driven by the continuous expansion of businesses and the increasing focus on effective workforce management.