Market research managers work in the area of advertising and marketing to gather data about consumer behavior and assist companies and brands discover ways to appeal to their customers. Modern companies require this data to improve their products, resolve problems and issues that arise with current products, and provide high quantity and quality to customers therefore it is crucial for a market researcher to be able to communicate effectively and have excellent interpersonal abilities.
Market research managers typically are in charge of developing strategies for collecting and interpreting information from customers, usually via online surveys or focus groups in person and other methods of research. After the data has been collected and interpreted, the manager is accountable to implement a plan of interpretation that can provide useful conclusions for the company or brand.
Market research managers must have an undergraduate degree in communication marketing, communications or another similar field. They must also be familiar working with computers to collect, sort, and analyze information. The majority of managers start their careers working as a part of the market research teams and then work towards an executive position. It is generally recommended that applicants have a lot of knowledge of market research prior to assuming the next step in their career. Most of the time the market research team works in an office however, sometimes, research is conducted on the ground (i.e. or in a public space like an outlet mall or a busy street).