Description

A sales consultant is responsible for finding customers who would purchase their company's products. A sales consultant often has to meet with clients, both in and out of the office; usually they will be assigned a certain territory in which they will travel. The sales consultant must be very familiar with a company’s products and their features to explain the features to the customer and why the customer needs them, and to help train the customers in their use.

A sales consultant must be empathetic, personable, and a good listener. Customer satisfaction is key, which requires thorough communication both before and after product purchase. It is important to keep thorough records of all communications, not only with the clients but with colleagues in the company. Communication with other departments, such as advertising and research and development, is critical so that sales consultants can tell clients what is available and let the company know about client interests, thus helping to steer the direction of the company’s products.

Roles & Responsibilities

As an experienced Sales Consultant in Singapore, you are responsible for:

  • Building long-term customer relationships by understanding and fulfilling their needs and expectations.

Qualifications & Work Experience

For a Sales Consultant job role, the following qualifications are required:

  • Excellent communication skills to effectively engage with clients, understand their needs, and present suitable solutions.
  • Strong sales and negotiation abilities to meet targets, close deals, and generate revenue for the organization.
  • Deep knowledge of the product or service being offered, including its features, benefits, and competitive advantages.
  • Exceptional interpersonal skills to build and maintain relationships with clients, providing ongoing support and fostering customer loyalty.

Essential Skills For Sales Consultant

1

Sales

2

Sales Strategy

3

Strong Communication Skills

4

Product Development

5

Customer Relationship Management

6

Customer Relations

Career Prospects

With over 9 years of experience as a Sales Consultant in Singapore, exploring alternative job roles could present exciting career opportunities. Here are following alternative roles to consider:

  • Business Development Manager: A critical role in most organizations, focused on nurturing relationships with prospects and clients, identifying opportunities that align with organizational goals, and driving sales.
  • Marketing Manager: This position involves developing and implementing marketing strategies, managing campaigns, and creating marketing materials that promote products or services to target audiences.
  • Customer Success Manager: A role focused on ensuring customer satisfaction, managing the customer journey, and working across teams to ensure customer success by meeting their needs and maintaining long-term relationships.
  • Product Manager: This role involves owning and driving a product's strategy, planning the product lifecycle, defining the product roadmap, and working closely with cross-functional teams such as engineering, design, and sales.

How to Learn

The Sales Consultant job role in Singapore is expected to witness significant growth in the market. Over the past 10 years, the position has shown a steady increase in demand and is projected to continue expanding in the future. With Singapore being a global business hub, there will be ample employment opportunities available for Sales Consultants. The job offers a dynamic and competitive environment, attracting individuals with strong communication and negotiation skills. Google data points confirm the positive outlook for this role, making it an attractive career option in Singapore's thriving sales industry.