Description

A services sales team leader generally leads a team of salespeople to accomplish sales goals related to their organization's services. They establish sales goals that their team needs to achieve; when targets are not achieved, they must develop solutions to overcome the issues hindering sales. The sales team leader also must develop innovative sales techniques and provide instruction and guidance to their staff. The sales team leader may have to find new clients, look into prospective sales, and cater their sales pitch to clients' needs. Meeting with executives of prospective companies might be a task performed by the sales team leader to open the doors to potential sales for colleagues and subordinates. These team leaders must perform research to discover new fields and clients for their organization. Additionally, they follow up with customers to ensure that they are satisfied and will come back for future purchases.

Most positions require some a postsecondary degree and significant sales experience, as this is not an entry-level position. Leadership experience might be necessary in this position as well. The sales team leader might need to have experience using tracking software and technology for creating sales analyses. They must have excellent communication and interpersonal skills as well.

Roles & Responsibilities

As a Sales Team Leader, Services with 3-6 years of experience in Singapore, your main responsibilities include:

  • Lead and motivate a sales team to achieve targets, monitor performance, and provide regular feedback on individual and team performances.
  • Develop and implement sales strategies to maximize revenue and market share, including identifying new leads, fostering relationships with clients, and closing deals.
  • Train and onboard new team members, providing guidance on sales techniques, product knowledge, and customer service excellence.
  • Collaborate with cross-functional teams, such as marketing and customer support, to ensure seamless execution of sales initiatives and achieve customer satisfaction.

Qualifications & Work Experience

For a Sales Team Leader, Services job role, the following qualifications are required:

  • Proven sales experience and a track record of consistently meeting or exceeding sales targets.
  • Strong leadership skills to effectively manage and motivate a team of sales representatives, setting clear goals and providing guidance and support.
  • Excellent communication and interpersonal skills to build and maintain relationships with clients, understand their needs, and provide effective solutions.
  • Solid knowledge of the services industry, including understanding customer requirements, market trends, and competitive landscape, to drive sales strategies and achieve revenue growth.

Essential Skills For Sales Team Leader, Services

1

Sales

2

Sales Strategy

3

Leadership Management

Career Prospects

The role of Sales Team Leader in the Services industry, with 3-6 years of experience in Singapore, is crucial for driving sales and coordinating team efforts. For professionals looking for alternative roles within this domain, here are following options to consider:

  • Customer Success Manager: Responsible for nurturing and maintaining long-term customer relationships, ensuring customer satisfaction, and driving customer success initiatives.
  • Business Development Manager: Focused on identifying new business opportunities, cultivating partnerships, and driving revenue growth through strategic collaborations.
  • Key Account Manager: Tasked with managing and growing relationships with key clients, understanding their needs, and providing tailored solutions to maximize customer satisfaction and retention.
  • Sales Operations Manager: Involved in optimizing sales processes, managing sales data and analytics, implementing sales strategies, and ensuring optimal team performance.

How to Learn

The Sales Team Leader role in the Services sector in Singapore is projected to experience significant growth in the market. Over the past 10 years, the job role has witnessed steady expansion, with increased demand for leaders who can drive sales teams to achieve targets. Google data suggests that this trend is set to continue in the future, resulting in a surge in employment opportunities for individuals in this position. Consequently, aspiring Sales Team Leaders can expect a promising career path within the Services industry in Singapore.