Artificial Intelligence (AI) in Hospitality: Challenges and Business Opportunities

Artificial intelligence (AI), is revolutionizing the way businesses work around the world. AI presents a host of new challenges for hospitality professionals, from machine learning to deep-learning.

This course will teach you how AI can change the hospitality industry. Learn how to recognize the potential it offers, including lower costs, customer satisfaction, innovation in front office and housekeeping, and how to take advantage of them.

This will help you distinguish between terms like artificial intelligence, machine-learning, and deep learning.

This comprehensive overview will cover the legal and ethical issues of AL and address customers' expectations about how digitalization could impact the future of hotels.

AI can drive sales and optimize marketing budgets. This session will examine how AI can be used to drive sales and optimize marketing budgets. It will also discuss how AI could help improve sustainability in the hospitality industry.

Find out the latest technological developments in this field and their costs. Also, learn how they can be used in hotels. You will find cutting-edge innovations in customer service, front office, housekeeping and food and drink provision.

The Swiss Education Group offers a range of hospitality courses.

After completing the course, your knowledge will be updated and you will be able to apply this knowledge in your business.