Business English Communication Skills Specialization

Arrange a meeting though email and by telephone

Determine whether the objectives of this Specialization align with your learning goals

Evaluate your current level of proficiency in business English communication

Identify and resolve customer issues after a negotiation has taken place

List expectations and protocols related to on-site meetings and teleconferences

Negotiate strategically in formal and informal settings

Present information in an organized and engaging way

Share data in charts and graphs

Use persuasive language in a presentation