How ChatGPT can make IT Service Management more efficient
Course Features
Duration
1.17 hour
Delivery Method
Online
Available on
Limited Access
Accessibility
Mobile, Desktop, Laptop
Language
English
Subtitles
English
Level
Beginner
Teaching Type
Self Paced
Video Content
1.17 hour
Course Description
Course Overview
Human Interaction
Personlized Teaching
Post Course Interactions
Instructor-Moderated Discussions
Skills You Will Gain
Prerequisites/Requirements
Basic IT terms and some IT Service Management knowledge
PC and Excel access to be able to view prompts
What You Will Learn
Gap analysis on where ChatGPT could be utilized by your organization
Using workshops to understand where there are gap opportunities ChatGPT can help with
Be able to use ChatGPT confidently using the right prompts
Prompt writing and the importance of wording and framing
Target Students
Basic IT terms and some IT Service Management knowledge
PC and Excel access to be able to view prompts
Course Instructors
Mark Grey
Instructor