Description

A person who is an account executive in inside sales makes use of technology like telecommunications as well as Internet technology to help facilitate the sale of existing customers as well as create new accounts and sales. The term "inside" signifies that the person is not required to leave their office to complete these duties. The primary tools used by professionals are the telephone as well as computers (including email and teleconferencing software, the Internet and various other software).

The telephone is the most common method the account executive can connect with potential and existing customers to generate sales, communicate with them about requirements, and generally establish connections. Recently technology for video conferencing and email have become an integral aspect of inside sales and account management. Account executives can make use of this technology to show the product, spend the opportunity to meet with customers face-to-face and help clients with their questions and issues.

Typically, an account executive working inside sales is employed mostly on the basis of the practical experience rather than academic qualifications however, certain businesses that sell specific products to the industry may require a postsecondary education in the same field. Account executives should have strong communication skills as well as proficiency in basic computer programming. They typically work full-time in a workplace or telecommute from home; however, since the compensation of these professionals is usually tied to commissions, additional hours may be required to boost income.

Roles & Responsibilities

Some responsibilities to be taken up by an Account Executive, Inside Sales are:

  • Identifying potential customers through research and actively prospecting.
  • Presenting products or services to potential customers, understanding their pain points, and offering solutions.
  • Building and maintaining strong relationships with customers by being responsive to their needs, providing support, and resolving any issues.
  • Tracking sales progress, analyzing data, and preparing regular reports to management on sales performance.

Qualifications & Work Experience

Major educational qualifications required for Account Executive, Inside Sales are:

  • A degree in marketing, business administration or a related field.
  • Experience as a sales account executive.
  • Experienced in customer service.
  • Capability to improve customer satisfaction.
  • Experience with the software for managing customer relations as well as MS Office.
  • Excellent negotiation and communication abilities.
  • Skills in time and analytical analysis.

Essential Skills For Account Executive, Inside Sales

1

Sales

2

B2b Marketing

3

Sales Strategy

4

Sales Technique

5

Salesforce Objects

6

SaaS

Skills That Affect Account Executive, Inside Sales Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Sales

5%

Management Accounting

9%

Career Prospects

Here are four alternative roles for an Account Executive, Inside Sales Job Role with 0-3 years of work experience in India:

  • Sales Development Representative: Generate leads and identify potential customers for the sales team to target.
  • Business Development Manager: Build partnerships with other businesses and create new opportunities for growth.
  • Customer Success Manager: Ensure that customers are satisfied with the company's products and services and help them achieve their goals.
  • Account Manager: Build and maintain relationships with existing clients, identify their needs and provide support to ensure their success.

These roles offer exciting opportunities for growth and development within the sales industry in India.

How to Learn

According to data provided by Google, the Account Executive role in India has shown steady growth in the market. Over the past 10 years, the job role has become increasingly important for businesses in India and is expected to continue to grow in the future. With the rise of digital marketing and sales strategies, Inside Sales Executives are in high demand and are expected to be in great demand in the future. The projected growth of this position is expected to create a significant number of employment opportunities in the future, making it an excellent career path for those interested in sales and marketing.