Description

Account managers manage the entire process of dealing with customers which includes the collection of data and analysis and resolving customer complaints. They also assist in managing sales, and enhancing their overall experience for customers. They work with different internal teams to ensure that customers have their needs fully satisfied and understood. The main function of an account manager is to oversee everything related to the accounts of clients. Once the customer is accepted into the account, the account manager is in charge of recording the customer's requirements and concerns, as in addition to other needs.

Roles & Responsibilities

As an Internal Account Manager with 0-3 years of experience in the United Kingdom, your main responsibilities include:

  • Collaborate with the sales team to identify and qualify potential leads, assisting in the growth of the client base.
  • Build and maintain strong relationships with existing clients and ensure their satisfaction through regular communication and support.
  • Prepare and deliver sales presentations, product demonstrations, and proposals to clients, aiming to increase sales and revenue.
  • Assist in the coordination of orders and manage the sales process from inquiry to delivery, ensuring smooth operations and customer satisfaction.

Qualifications & Work Experience

For an Internal Account Manager job role, the following qualifications are required:

  • Strong sales acumen and ability to build and maintain relationships with clients, addressing their needs and concerns effectively.
  • Excellent knowledge of financial principles and practices to analyze account performance and provide strategic recommendations for growth.
  • Proficient in data analysis with the ability to interpret and leverage customer data to identify opportunities, drive upsells, and increase customer satisfaction.
  • Exceptional communication and presentation skills to articulate value propositions, negotiate contracts, and deliver persuasive pitches to key stakeholders.

Essential Skills For Internal Account Manager

1

Business Accounting

2

Accounting Skills

3

Management Accounting

Skills That Affect Internal Account Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Sales Technique

14%

Customer Service

13%

Career Prospects

The Internal Account Manager job role in the United Kingdom, with 0-3 years of work experience, offers various alternative career paths. Here are following options to consider:

  • Business Development Executive: A role that involves identifying and acquiring new business opportunities, building client relationships, and driving revenue growth.
  • Customer Success Specialist: A position focused on ensuring customer satisfaction, maintaining client relationships, and maximizing customer retention and engagement.
  • Sales Coordinator: A role that supports the sales team by managing administrative tasks, coordinating sales activities, and assisting in customer communication and follow-up.
  • Marketing Associate: A position that involves executing marketing campaigns, analyzing market trends, conducting competitor research, and supporting lead generation efforts.

How to Learn

The role of Internal Account Manager in the United Kingdom is projected to experience significant growth in the market. Over the past 10 years, this job role has seen a steady increase in demand, with a positive outlook for the future. With growing business needs and the focus on customer relations, the number of employment opportunities in this field is expected to rise. According to the latest data points from Google, the projected growth of Internal Account Manager positions in the UK indicates a promising career path with abundant job prospects in the coming years.