Description

The national account manager is accountable for managing relationships with regular clients, particularly those that are considered to be of great importance and who make large amounts of purchases. National account managers must also look for new clients to open new accounts.

It is crucial for account managers to build confidence with their clients in order to ensure that they continue purchasing from the business, and they develop and implement specific plans to boost the profits and sales. There are both short- and long-term objectives in this job National account managers typically supervise a team and their tasks, which is why the scheduling of employees, their hiring as well as HR tasks are typically essential. National account managers can supervise the activities of sales teams and must be able to communicate their vision and set achievable objectives.

The people in this position could be in charge of marketing and promotions efforts to educate the public with the products of the company and enhance its image as well as the competition's and market products should be examined to know the latest trends and ways to enhance the standing of the company. When dealing with clients they should be able to portray the company as superior to other companies as well as be required to meet budgets within their day-to-day duties. A bachelor's or higher degree with a degree in administration of business is typically required for this job.

Roles & Responsibilities

As a National Account Manager with 3-6 years of experience in the United Kingdom, your main responsibilities include:

  • Develop and manage relationships with key national accounts, ensuring customer satisfaction and driving business growth. Build strong connections with important clients, ensuring their needs are met and fostering the expansion of business opportunities.
  • Develop and execute strategic account plans, identifying growth opportunities and aligning solutions with customer objectives. Create and implement long-term strategies for key accounts, identifying areas for growth and aligning solutions to match customer goals.
  • Conduct regular business reviews to assess performance, identify gaps, and present recommendations for improvement. Evaluate account performance regularly, pinpointing areas of improvement and presenting actionable recommendations.
  • Collaborate with cross-functional teams to provide exceptional customer service, resolve issues, and deliver on commitments.

Qualifications & Work Experience

For a National Account Manager job role, the following qualifications are required:

  • Must have a successful history of managing national accounts and achieving sales targets, demonstrating expertise in relationship building and negotiation.
  • Should possess the ability to develop and implement strategic plans to maximize account growth, market share, and profitability, while keeping abreast of industry trends and competitor activities.
  • Excellent written and verbal communication skills are essential to effectively communicate with key stakeholders, understand customer needs, and present compelling business proposals.
  • Should have exceptional leadership and team management skills to oversee a team of account executives, providing guidance, mentoring, and fostering a collaborative work environment.

Essential Skills For National Account Manager

1

Accounting Fundamentals

2

Accounting Terminology

3

Advance Accounting

4

Management Accounting

5

Accounting Tools & Fundamentals

Skills That Affect National Account Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Business Development

2%

Sales & Management

11%

Negotiation

12%

Career Prospects

The role of a National Account Manager is crucial for managing national accounts and driving business growth. For professionals with 3-6 years of experience in the United Kingdom, there are several alternative roles to consider. Here are following options to explore:

  • Key Account Executive: A role focused on managing key customer accounts, developing relationships, and driving sales revenue.
  • Business Development Manager: A position dedicated to identifying new business opportunities, establishing strategic partnerships, and expanding the customer base.
  • Sales Operations Specialist: A role involving the optimization of sales processes, data analysis, and supporting sales teams to achieve targets.
  • Category Manager: A position responsible for managing a specific product category, developing pricing strategies, and conducting market research.

How to Learn

The job role of a National Account Manager in the United Kingdom is projected to experience robust growth in the market. Over the last 10 years, this position has seen a consistent increase in demand and relevance. With the evolving business landscape and the emphasis on building strong client relationships, companies are recognizing the importance of skilled account managers to drive sales and revenue. As a result, the number of employment opportunities for National Account Managers is expected to rise significantly in the future. Google data confirms this trend, highlighting the optimistic outlook for growth in this role.