Claims Handler

A claims handler usually works for an insurance company. He is responsible for the process of determining if claims are legitimate or not, as well in determining the amount to pay on legitimate claims. They interact directly with customers as well as adjusters and representatives of the company in their job. In a daily basis the claims handler is accountable for guiding clients through the process of filing claims, preparing documents, speaking with people who have filed claims and analyzing claims submitted. They also have the responsibility of communicating information about claims with representatives of the company. Other duties include contacting brokers to determine if claims are genuine and updating client records, and completing other office tasks. The claims handler typically is employed full-time in a workplace. It is possible to travel based on the business.

The majority of companies require that claims handlers to have an graduation certificate from a high school or similar. Certain positions might require a bachelor's degree from a business or in a related field. Claims handlers also need outstanding problem-solving, analysis and communication skills. In addition, they should be able to work under pressure and meet deadlines. Sometimes, handling claims can require handling large sums of money, and it is crucial that they are able cope with the stress. Claims handlers need to be able to work independently and working in a group setting.

As a Claims Handler with 3-6 years of experience in the United Kingdom, your main responsibilities include:

• Assessing and investigating insurance claims, ensuring accuracy and completeness of information.
• Liaising with policyholders, brokers, and third-party service providers to gather relevant information and documentation.
• Analyzing policy terms and conditions to determine coverage and applicability to specific claims.
• Negotiating settlements and managing the claims process, ensuring timely resolution and customer satisfaction.

For a Claims Handler job role, the following qualifications are required:

• In-depth knowledge of insurance policies and claims processing procedures to accurately assess and evaluate claims.
• Strong attention to detail and the ability to analyze documents and evidence to determine the validity and coverage of claims.
• Excellent communication and interpersonal skills to effectively interact with claimants, policyholders, and other stakeholders, providing clear and concise information and updates.
• Demonstrated problem-solving abilities to handle complex claims, negotiate settlements, and resolve disputes in a fair and efficient manner.

The role of a Claims Handler is crucial in the United Kingdom's insurance industry. With 3-6 years of experience in this field, professionals can explore alternative roles that leverage their expertise. Here are following options to consider:

• Claims Supervisor: A role with supervisory responsibilities, overseeing a team of claims handlers, ensuring adherence to procedures, and resolving complex claims.
• Underwriter: A position focused on evaluating risks, determining policy terms, and pricing insurance coverage based on the analysis of data and industry trends.
• Loss Adjuster: A role that involves investigating insurance claims, assessing damage or loss, conducting interviews, and negotiating settlements with policyholders and third parties.
• Insurance Broker: A position focused on advising clients on insurance coverage options, negotiating with insurers, and facilitating the purchasing and renewal of policies.

The role of Claims Handler in the United Kingdom is projected to experience steady growth in the job market. Over the past 10 years, the number of employment opportunities for Claims Handlers has shown a positive trend. With the increasing complexity of insurance and financial sectors, the demand for skilled Claims Handlers is expected to rise. As per Google data, there is a forecasted increase in employment opportunities for Claims Handlers in the coming years. This indicates a promising career path for individuals in this role, making it an attractive option for job seekers in the United Kingdom.