Description

General or operations managers are accountable for the management of a company. They collaborate with the location staff and the upper management to oversee that the company's functions are met and the delivery of services. The general manager is responsible for all aspects of the business from cleanliness to a place and the stock that is brought in and is either sold or delivered. They are accountable for the deposit of cash and secure maintenance.

General managers also manage the budget of the store. They oversee the employees and employees in the supervisory roles and oversee promotions, wages and hiring. They also supervise other employees and establish training protocols to new hires. General managers are accountable to the regional and corporate management, and are involved in the development of strategies to ensure the success of the company. Since they are often in contact with clients or customers and clients, their skills in customer service are essential to the job.

General managers are responsible for the duties of entry-level positions, such as managing the cash registers and cleaning up the area or dealing with issues with customer service all day. They are accountable for protecting assets and implementing innovative strategies to improve processes within the company. They create and enhance the company's policies to create an efficient and safe work environment. General managers also make sure that the workplace is compliant with all federal and local requirements as well as regulations.

General managers usually have a certain degree of higher education or experience. A bachelor's degree in business administration is usually the minimum requirement. Certain positions require supervisory experience with other employees or having experience in the field they'll be directing. Although some businesses may require different requirements, the majority of general managers work during the normal operating hours of business.

Roles & Responsibilities

As a General/Operations Manager with 9+ years of experience in the United Kingdom, your main responsibilities include:

  • Overseeing daily operations, ensuring efficient and effective workflow, and implementing process improvements to optimize productivity and performance.
  • Developing and implementing business strategies, objectives, and goals to drive growth and profitability.
  • Managing budgets, financial planning, and resource allocation to maximize operational efficiency and cost-effectiveness.
  • Leading and supervising teams, providing guidance, coaching, and mentoring to ensure high-quality work output and employee development.

Qualifications & Work Experience

For a General/Operations Manager job role, the following qualifications are required:

  • Proven leadership experience in managing teams and driving operational excellence across multiple departments or locations.
  • Strong problem-solving and decision-making skills to effectively identify and address operational challenges, optimize processes, and improve overall efficiency.
  • Excellent communication and interpersonal skills to collaborate with stakeholders at all levels, including senior management, colleagues, and external partners.
  • Sound financial acumen and budget management expertise to drive cost optimization, monitor financial performance, and make data-driven decisions to achieve organizational objectives.

Essential Skills For General / Operations Manager

1

Leadership Management

2

Team Management

3

People Management

4

Project Management

5

Strategic Planning

6

Microsoft Excel

Skills That Affect General / Operations Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Risk Management

6%

Operations Management

3%

Budget Estimation

25%

People Management

5%

Project Management

7%

Leadership Organisation Teamwork

4%

Design & Manufacturing

43%

Manufacturing Systems & Operations

81%

Career Prospects

As an experienced General/Operations Manager in the United Kingdom with over 9 years of work experience, there are several alternative roles that you can consider. Here are following options to explore:

  • Project Manager: This role involves overseeing and managing various projects within an organization, ensuring they are completed successfully within budget and timeline constraints.
  • Supply Chain Manager: As a Supply Chain Manager, you will be responsible for optimizing the flow of goods and services, managing inventory levels, and building strong relationships with suppliers and distributors.
  • Human Resources Manager: This role focuses on managing and developing the organization's human capital, including recruitment, employee relations, performance management, and training.
  • Business Development Manager: As a Business Development Manager, you will be responsible for identifying new business opportunities, building strategic partnerships, and driving revenue growth for the organization.

How to Learn

The projected growth of the General/Operations Manager role in the United Kingdom market is expected to be steady over the next 10 years. According to recent data, employment opportunities in this field are anticipated to increase moderately. With the evolving business landscape, organizations are increasingly prioritizing efficient operations management. This trend contributes to a positive job outlook for General/Operations Managers in the coming years.